Bank of America (with Drive-thru ATM) Lee Hwy, Centreville

Bank of America (with Drive-thru ATM) Reviews

• L

  Lauren Lawson
  5

  I have gone to this branch for years and everyone is extremely kind and helpful every time I’ve visited!! Would recommend!!!

  Response from the owner

  Hi, Lauren. Thank you for being a valued Bank of America customer. We appreciate the positive review about your experience. ^Joseph

• M

  M R
  5

  Great Customer service (Compare to Ballston branch)! Respectful, caring staff! You might wait but they write your name and they know you are there! Go to Ballston, They don't even look at you for half an hour ! you have to beg to get their attention! You are invisible!

• M

  Mathew Melton
  5

  I don't know what the bad reviews are about. This location is excellent. Good service and there is always a greeter to take care of you the moment you walk in. You may have to wait if you are going in during rush hours. But, that is like any bank.

• O

  Oli Re
  1

  8 available employees , 4 of them talk to each other in the offices, 1 f them waisting time in the front just saying a lout "it's cold" , and 2 tellers in the front trying to work as fast they can to take care of 27 clients in line , and 1 teller on the drive thru . It took me so long to make a simple deposit to someone else account if not I would rather use the atm.

• D

  Derek Shackelford
  1

  EVERYONE DO NOT BANK WITH BANK OF AMERCIA. And do not come to the centreville branch. They literally punish you for not being a bank holder. ANA moves so slow and does not smile nor does she greet her customers. This place has a 2.2 rating for a reason. There is also no privacy. I was disputing why I'm being punished when a customer wrote me a check and she is a Bank of America holder and the manager with her short buzz cut was so loud and disrespectful and in front of a line of people said it's not like you are cashing a 50,000$ check. So disrespectful and never in my life will I ever go with this sick disrespectful slow moving not caring about there customers bank. Remember ANA. ANA ANA ANA ANA ANA ANA. Curly haired front desk lady who moves like a sloth. And the buzz cut manager lady who is loud and disrespectful at this centreville branch.

• S

  Scarlet
  1

  They wouldn’t let me deposit cash into my roommates bank account while they were out of town even though I had the account number and same address on my ID!!!! I have never had a good experience with Bank of America I highly recommend going elsewhere!!!!

• R

  Raja Bandi
  4

  New eligent facility and there is enough parking all around. Secured ATM machines, you will have to insert card to enter ATM room when bank is closed. There is two lane drive through ATM also there. Try to avoid being there on Saturday which is most busy day. After 11am on Saturday expect to wait in line any where from 30 min to one hour.

• R

  Rick V
  5

  This is my go to branch. Great customer service. I’m always out in 10 mins or less.

  Response from the owner

  Hi Rick. Thank you for being a valued Bank of America customer. We appreciate the positive review about your experience. ^susan

• W

  Wendy Stanley
  5

  Great experience at Centerville branch, even far from home I’ve found warm people with great customer service, thank you guys!

  Response from the owner

  Hi Wendy. Thank you for choosing Bank of America for your financial needs. We’re glad to hear the process went smoothly. Thanks for taking the time to let us know. ^susan

• R

  Rhiannon McKernan
  5

  Best customer service at any Bank of America I’ve experienced. Would highly recommend!!

  Response from the owner

  Hi Rhiannon. Thank you for choosing Bank of America for your financial needs. We’re glad to hear the process went smoothly. Thanks for taking the time to let us know. ^ines