Bank of America (with Drive-thru ATM) E Mitchell Hammock Rd, Oviedo

Bank of America (with Drive-thru ATM) Reviews

• A

  Andrea Pyle
  1

  Once again BOA has disappointed. I went in to cash a check and 45 minutes later I was taken care of. There is only one teller and today she had a woman performing a manicure on herself. The manager was rude when I asked what was going on. I think everyone needs to switch to a better bank.

  Response from the owner

  We're sorry to hear about your experience with our financial center team. We appreciate you coming in. You may also be able to save time at the financial center by using an ATM, enrolling in direct deposit or by using online/mobile banking. Signing up for the mobile app is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/

• j

  jlm1955
  1

  n a BAC customer for 30 years. I have tried to get "help" from a teller at this location, at the most, 2 times in the last 5 years. Both times, they have been absolutely NO HELP at all. No initiative to find answer just try to get rid of you. For example, is there a way to deposit this "Prepaid" Visa card into my account. The first response, do you have an account (why would I ask it I could deposit something into my account). Then told, there is no way, "they" just want you to use the card....

• K

  Keyla FV
  5

  BoA customer for over 10 years and never received anything other than great customer service at various locations. Was promptly greeted and attended to upon entering. Had a document to notarize and was in and out within 5 minutes!

• D

  Danielle Chamness
  2

  Never enough staff on duty. Manager should really take a long look at payroll and add more people. Lines always take forever in drive thru and inside because there is usually only one or two people trying to do everything.

• E

  ELADIO A. TORRES
  5

  24 hours 2 of them one is a drive thru

  Response from the owner

  Hi Eladio. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^nicole

• L

  Laurie Irwin
  1

  Never enough people to help customers. Obviously they don't care about customer service. Closing the drive thru was an awful idea. I wait 20-30 min each time to get change and deposit receipts every time

• C

  Courtney Bull
  1

  Horrible customer service. They made me feel incredibly embarrassed and unwelcome because I had a few deposits. Last time I checked this was a bank and cashing deposits is part of the job...

• J

  John Ruscigno
  5

  This branch has the best customer service in the area by far, had a problem with a hold on my paycheck and visited several branches and they just turned me away and said they couldn't help me, but the managers here looked into it for and got it resolved, 5 stars❤️