Bank of America (with Drive-thru ATM) Springfield Ave, Vauxhall

Bank of America (with Drive-thru ATM) Reviews

• L

  Laura Marder
  5

  I just had the most amazing experience with Olga! She was so sweet and helpful during my deposit of my wedding checks. I was so overwhelmed by what to do with all the checks and she helped make it so simple. Such a great location, I am so happy we live close by now!

  Response from the owner

  Hi, Laura. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^Joseph

• t

  tito whitepatch
  4

  What's there to say? go thru drive-thru, two lanes, two machines, both work, just gotta make sharp turn, don't curb your wheels...

  Response from the owner

  Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know.

• K

  Katrina Gray-Johnson
  2

  This location totally was let down. My son deposit &1800.00 in ATM. He is a truck driver so his hours are not regular. He went to that location and Spanish gentlemen did very little and refuse to assist.and The whole time had a smirk on his face. We asked him to contact the call center manager who made false information. He refused that as well. I’m being generous when I gave the second star. Nowadays some people are taking their job for granted.

  Response from the owner

  Hi Katrina. I'm sorry your experience with our financial center team wasn't what you expected. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica ^ines

• E

  Eric Mao
  5

  Tellers here are the BEST -- they're always nice and friendly. Everytime I come here everybody seems to be in a cheery and chatty mood, both customers and staff. The interior is very nice and for some reason it makes me very relaxed. It's not that big but the furniture arrangement makes it seem spacious. Cool-colored lighting like a luxury hotel or resort. Best branch that I've found so far.

• D

  Donald Rogers
  1

  During the Pandemic, BofA has completely abandoned its customers! I need a certified check and it is impossible to get one. I cant do anything that an ATM cant handle! Time to change banks as soon as possible!

• M

  Markus
  1

  Bank of America ATM took my Bank of America issued Debit card and didn't give it back, what the heck!?

  Response from the owner

  We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^tiffany

• T

  Thomas Heinrich
  1

  Grossly understaffed. Waited for 1 hour to get a bank card replaced.

• v

  veden310
  5

  Ramon is a nice guy, fast and professional. Highly recommend.