Bank of America (with Drive-thru ATM) Healdsburg Ave, Sebastopol

Bank of America (with Drive-thru ATM) Reviews

• J

  J V
  1

  I keep trying to get in and I get no answer on local #, 800 number takes days to get back to you and i need to go in to get my safe box they said come in on Tuesday or Thursday but every time I try I check Google and it says CLOSED on whichever day I want to go! every week it changes to the opposite day I've been waiting to go!! Get clear on your hours and answer the phone for customers! What a pain in the A**! - Never-mind the stress of having your contents MAILED in this day and age. Customer service these days is absolutely gone. Happy to be rid of bank of america in its entirety.

  Response from the owner

  Hi, Thanks for the feedback. Bank of America would like the opportunity to help with your concern. We would like to connect with you one-on-one to learn more. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Annette

• T

  Tim Moore
  1

  Pathetic service. There is no one here to be of any help, it’s a shell of a bank. They send you to a 800 number for anything other than cashing a check and the number is an endless loop of only basic options. Their mobile app is almost as useless. If you want service from your local bank DO NOT choose this location. You will be very disappointed and frustrated

• S

  Sharon Har
  2

  Called about 6 times today. No answer. And the local branch, a 30 minute trip, is only open 2 days a week.

  Response from the owner

  Hi Sharon. We value your business and are sorry that you were disappointed. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

• P

  Patrick Barranger
  5

  I typically hate going to BoA. The one near my home is awful, so I was expecting the worse when I came to the Sebastopol branch. tl;dr This is an awesome branch of BoA. There was no line, the teller was incredibly polite. They took care of my business quickly and even let me use the bathroom. I can count on one finger the number of times a BoA account let me use their bathroom - thanks Sebastopol.

• J

  James Hocker
  1

  A banker there made a misrepresentation that has cost me hours. He was clearly having a bad day and made an error of omission while he "helped" us.

• P

  Peter Moktan
  5

  I love going to this Bank. Service is little slow but i understand since Sebastopol is a small community. Plenty of Parking !!!

• N

  Nicholas Ferris
  4

  Clean bank and nice drive through atm