Bank of America (with Drive-thru ATM) I St, Los Banos

Bank of America (with Drive-thru ATM) Reviews

• A

  Alex Galvan
  1

  Updated : this Bank of America doesn’t care. 3 months later and there has no been no changes, no hiring someone new. Only one teller for a line of 15-20 people. ——————————— I really dislike this bank. You close early. No business line, never enough tellers, long long lines. And Now your not open on Saturdays!!! Why? Can you please explain why? Why don’t you hire more people??? If you can avoid banking at this bank, avoid at all cost!!! it’s only gotten worse over the years. One star only because the tellers most of them are nice, you can tell there stress because they have no help.

  Response from the owner

  Hi Alex. We appreciate you coming in. You may be able to save time by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. ^jazmin

• I

  Ivania Molina
  4

  They usually only have 1 teller, but they do a good job on whatever they are doing.

  Response from the owner

  Hi, Ivania. Thank you for being a valued Bank of America customer. We appreciate the positive review about your experience. ^alma

• B

  Ben Brandau
  5

  Went there to refinance my home Janeth was great went out of her way to make it happen even with my busy work schedule. I have never had a problem getting service within a reasonable amount of time here.

• d

  dee's ser
  1

  Opened an online account was sent through review and they opened the account I initiated a money transfer and 3 days later my online access was terminated without cause. THEY NEVER RETURNED THE FUNDS THAT WERE DEPOSITED IN TO THE ACCOUNT

  Response from the owner

  Hi Dee. Thanks for taking the time to tell us about your experience. Please reach out to a member of our Social Media Client Care team on Facebook page https://www.facebook.com/BankofAmerica or on Twitter https://twitter.com/BofA_Help. Look for the blue verified checkmark before communicating. We would like to connect to find out how we can help. ^tasha

• C

  Cassie Wyatt
  2

  Atm's are always down. Lines out the door. The management needs to do better upkeep on the Atms and staff accordingly.

  Response from the owner

  Hi Cassie. We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. I’m sorry for the inconvenience. We’ll have a technician take a look and get it fixed. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^susan

• k

  k c
  1

  If i could i would give it a 0, they discriminate... new supervisor is very rude and unjust. They wouldn't give me ny check because my second last name wasnt written on it which has never been a problem. No longer using this bank.

• Z

  Zeng Bill
  5

  Normal customer line it is about 3 minutes wait time per customer per teller, business line is about 8 minutes per customer per teller. Just be prepared to do a math while you see the line and how many teller they have at the time.

• O

  Oscar Perez
  1

  Bank of America used to be one of my favorite bank but don't know what happened they cut their hour and they cutback on tellers the wait time is ridiculous where the hell is the manager. This bank SUCKS!!

• J

  Jesus Ponce
  2

  Bad service too slow and Saturday closed 👎

  Response from the owner

  Hi. We understand your frustration. Hours in some financial centers have been adjusted on a case-by-case basis, based on many factors including traffic in these locations. We offer convenient alternatives for some transactions available at the financial center. If needed, here is a link that can help you quickly find our locations and hours: https://locators.bankofamerica.com/. If you need further assistance or if you would like to discuss your account specifically, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica ^tasha

• H

  Haythem Memmi
  5

  Gina and Catalina were extremely helpful and knowledgeable. Great customer service! Thank you!