Wells Fargo Bank J St, Los Banos

Wells Fargo Bank Reviews

• G

  G Garcia
  1

  It's Friday afternoon! One Teller open. Waited in line outside for 20 mins. Now inside with 10 people ahead of me. I am a merchant. We don't need to do business here! Get with it Wells Fargo! Why do you let this happen?

  Response from the owner

  Thanks for bringing this to our attention. I apologize for the inconvenience this has caused you. To ensure I can forward your concerns to the appropriate team, please mention your full name, phone number, mailing address, and Google username in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

• B

  Blanche Jorge
  5

  Wells Fargo is a part of the fabric of Downtown Los Banos and contributes to wonderful functions that benefit the community. One example is when the police department has an event Wells Fargo is right there Also physically they're right across the street. You can either walk up to the ATM or drive or even enter inside. There's many programs that they have for individuals in their finances. They try hard to make sure that the physical outside is nice and clean since they are a part of downtown.

  Response from the owner

  I'm glad to hear it, Blanche. Thanks so much for taking the time to share. -Casey, Wells Fargo HL Social

• A

  Aaron Avalos
  1

  Been with Wells Fargo for over 10 years but now I’m looking for other options. Literally EVERY single time I come here there always a line out the door and around the corner. You go inside and there’s only one or two people working meanwhile all the other “bankers” are on there phones. You shouldn’t have to wait one hour almost everytime you come here just to cash a check. Aside from that the do the bare minimum, every other Wells Fargo I go to they can take paper copies of my checks for me, but this one they said they “can’t” because it’s a branch thing and some are allowed and others are not. Like ok how lazy can you be. This Wells Fargo makes all the other ones look bad.

  Response from the owner

  Thanks so much for your feedback, Aaron. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• Z

  Zeng Bill
  5

  I just happen to see the review been so bad in Wells Fargo, people needs to realize that we are in digital banking era. We must adopt using online banking. Just look at every other bank and not just Wells Fargo, it is the same. They need to stay in business, they must cut cost period.

  Response from the owner

  We appreciate your feedback. Thanks for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• L

  Lisa Rojas
  1

  Here we are once again 14 people in line, it’s the end of month and only 2 tellers open REALLY Wells Fargo!!! Update: Things have only gotten worse at this branch! Long lines are ALWAYS the case here with minimal number of employees and those that are present work as if they have no sense of urgency or respect for their customers time! Are they working or shooting the breeze?? who knows But optics is everything!! Previous review: Staff are courteous but they always have ridiculous long lines. Maybe understaffed

  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

• m

  m g
  1

  This branch cannot open on time. Posted time states the doors open at 9am. Someone comes out of the door and says they will open in 10 minutes. It's hot out with no shade and there is a long line.

  Response from the owner

  Thanks so much for your feedback. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• M

  Mr Ixta
  1

  The day after Columbus 10/12/2021 day expected to have a busy day and they only have 1 teller working with 3 manager sitting around on their thumbs. Not a bad place just needs more people asap.

  Response from the owner

  I understand your concern and we appreciate your feedback. If you’d like to discuss any concerns regarding this location in further detail, please feel free to email us at [email protected] (no account numbers). -Nick, Wells Fargo HL Social

• M

  Merriann White
  1

  The frustration this branch causes me is HIGH. Worse bank I have ever dealt with.

  Response from the owner

  I'm truly sorry to see this, Merriann, and I'd like to learn more about why you feel this way. Please tell me more about your experience at this branch in an email to [email protected]. I ask that you mention your review and Google username as well (no account numbers). I look forward to addressing your concerns. -Nick, Wells Fargo HL Social

• D

  Dierdra Peterson
  1

  This is the WORST Wells Fargo I have ever been to. All the tellers are rude and And even the branch manager gave me attitude when I asked for my debit card increase. If I know that I'm going to a different city I will wait to do my banking there - ther only reason I have Wells Fargo is because their open Saturdays and that have a Drive up teller otherwise I would change banks.

  Response from the owner

  I sincerely apologize for the experience, Dierdra, and I’d like to know more about what took place. At your convenience, send an email to [email protected] with your full name, phone number, and address (no account numbers). Please also include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• R

  Rodney Appleton
  2

  Called the bank to set a appointment to open up a account for my daughter. We arrived at 11:10 am for a 11:15:appointment. The security guard checked and let us know Josefina went on a 15 min and she would be back at 11:30 After sitting outside for a few mins Tyler approached us to help. We ended up leaving because of the type of account I had. 25 mins after our 11:15:appointment Josefina called wondering if we are still coming. Why would you set a appointment then go on break?

  Response from the owner

  Hi, Rodney. I'm disappointed to learn about your experience with this team member. To ensure I can forward your concerns appropriately, please mention your review and Google username in an email to [email protected] (no account numbers). Thanks for taking the time to share your experience. -Nick, Wells Fargo HL Social