Bank of America (with Drive-thru ATM) Shermer Rd, Northbrook

Bank of America (with Drive-thru ATM) Reviews

• L

  Laurie
  5

  My experience with this bank was completely different than at the one in Arlington Heights location. I was greeted immediately upon arrival. The bank representative, Colin, was warm and personable. He helped me with everything I needed. I felt attended to throughout my entire visit. I would recommend this bank not the one on Rand and Palatine.

  Response from the owner

  Hi Laurie. Thank you for choosing Bank of America for your financial needs. We’re glad to hear the process went smoothly and how helpful Colin was during your visit. Thanks for taking the time to let us know. ^tasha

• M

  Milo Barton
  1

  Discriminatory managers. Provided Alejandro the information required and still refused to cash 2 checks that are 100 percent legit. When asked for documentation regarding the company policy about checks over 2500 I was told there was nothing available and turned away.. So hurtful and insulting. Letting my attorney have at this one.

  Response from the owner

  It's disappointing to hear that your experience wasn't at the level you expected. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

• C

  Cheryl McInturff
  1

  Worst customer service I have ever seen and I was customer service for a very large company for over 20 years. They treat you like DIRT!! Michelle, manager in Northbrook is pure EVIL!!

• A

  Adolfo Ruiz
  1

  worst customer service ever. i went to do a bussines deposit and the teller sent to the atm. i had like 300 bills and 5 checks to deposit (xx amount) and it took me like 10 min doing the whole procces because the atm only accepts 40 bills. i would undertand if it was busy, but the teller herself walked me to the atm.

• I

  Ivica Nikolic
  1

  Honorable people... Steven Saldanha " some kind of Business specialist " doesn't even know the requirements for a simple car loan. Customer service is absolute zero

• M

  Mary Miller
  1

  Very poor customer service. After making an appointment to come in and get a cashier's check, stood in line for 20+ minutes only to be told that the person who handles cashier's checks wasn't there???

• E

  Edwin Gamble
  5

  Great service i will go back there anytime. Thank you so much. They PUT A SMILE ON MY FACE FOR REAL FOR REAL.

  Response from the owner

  Hello Edwin, thank you for choosing Bank of America for your financial needs. We’re glad to hear the process went smoothly. Thanks for taking the time to let us know. ^michael

• P

  Payton R
  5

  Great bank to open a safety deposit box at because the service is great and the place looks as clean and secure as the federal reserve with the place always being improved!

• J

  Judy Pinsky
  5

  Wonderful quick service by competent employees

  Response from the owner

  Hello Judy, thank you for choosing Bank of America for your financial needs. We’re glad to hear the process went smoothly. Thanks for taking the time to let us know. ^michael

• A

  Al Gn
  1

  Poor customer service. Waited for 40 min on Saturday to close account