Bank of America (with Drive-thru ATM) Motor Pkwy, Hauppauge

Bank of America (with Drive-thru ATM) Reviews

• R

  Redmond Star
  1

  Worst Bank of America branch. I went there to with draw cash that is more than $2000 and there are no tellers. Yesenia Mahano representative casually asked if I needed help and she stated that both tellers were away and one was at lunch and the other occupied with something in the back. She said it so casual like its fine for a bank to have no tellers available. Is it normal for a Bank of America branch to operate with out any tellers to serve the customer? I was told to wait 20-30 minutes to withdraw my cash amount. There was no care no concern from Yesenia. Someone needs to step in and rectify how this branch is operating as per the other negative reviews below. What a shame of a branch for Bank of America. Will definitely have to move my money else where to be treated as a valued customer and hope some one reads these reviews and takes serious action.

  Response from the owner

  We appreciate that you took the time to tell us this, even though we're disappointed to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica .^alex

• R

  Raju Punnam
  1

  Poor service and always big queues will be formed for money withdrawal which will be operating with one person all the time. Better to come up with more options. I would rather give 0 if there is option

  Response from the owner

  Hi Raju. We are sorry that we did not meet your expectations and know that your time is valuable and we will share your feedback with our leadership team . We appreciate you coming in and depending the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

• D

  Dear Fair
  1

  Worst bank ever i went to open a bank account they told me to wait .after half an hour I asked them again they said wait more and after 1 hr I asked again and they said we are sorry we can not open an account today. It fine they can not open an account But why the heck they asked me to wait. 1 hour waiting is not a joke When I asked they keep saying wait for a while. They don't value other time?

  Response from the owner

  I'm sorry to hear about your experience with our financial center team. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

• H

  HONEYBEE TAROT
  1

  Rather go to Bank of America in Wyndanch. The tellers all are rude, extremely aggressive sooo derogatory towards those who don’t speak and write English well. This bank doesn’t even deserve a star rating. Absolutely horrible. They need new staff where they are there to help people with their Finances.

• L

  Lou Almonte
  1

  Worst. Customer Service. Ever! Own a small business in Hauppauge. BOA nickles & dimes you for every little fee - if you own a small business stay clear from these crooks. Customer service is a joke. When you call them they transfer you from department to department to department and no one takes accountability.

• M

  Mechell Medina
  1

  Bank of America has the worst customer service/fraud claims department in America. To speak to a human being there is useless and their corporate office does nothing about it. People should stop banking there so they will lose money so they could do better with their customer service. In their eyes the “customer is always wrong.” And to put icing on this nasty cake they wrote a letter on my behalf of words that were untrue. I am going to pay them off and never use their credit card.

• H

  Hamza Khan
  1

  Staff of this bank suck. Their standard is lower than a third rated bank in a third world country....Last week I lost my debit card and went to this branch where I have the account, to withdraw cash. I gave my Id and SSN but the teller was unable to help me then I sought the help of branch manager but he made it too complicated and man I was standing there like thive trying to rob bank. Finally I returned home empty handed. I'm thinking to switch my bank.. any suggestions plz???

• J

  Jack Gallagher
  2

  Almost always 1 teller open, 1 teller behind the counter walking around or doing other work besides helping customers, and another teller wandering the building as the line continues to grow. It's no wonder people prefer the ATM.

• C

  Chen Xing
  1

  I went there today try to get some change. staff told me I need to have business account or they not going to change for me .I told them I have personal account with bank america over ten years never have a problem .they just don't care customer.

• U

  Uday Chander
  5

  Everytime I go to the bank, The have a smiling face and a welcoming voice. The service is fast and they try to educate the customer about self learning upon how to use ATM services