Bank of America (with Drive-thru ATM) W Macdade Blvd, Folsom

Bank of America (with Drive-thru ATM) Reviews

• s

  sammanasunathan siluvaimuthu
  4

  Good experience at this location. Clean building, nice staff and I like how the building is set up too. It looks different from most banks. I just wish they had a person at the drive thru, they only have atms.

  Response from the owner

  Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^chris

• E

  E.Z. Castro
  5

  I can say my experience at this branch was great.. as soon i got in they welcome me and they tell where to go. Got my bank account open really quick which was the main goal for today.

  Response from the owner

  We're happy to hear that your recent financial center experience was seamless. Thank you for the review and choosing Bank of America. ^cat

• A

  Ali Afaiz
  5

  I open my account today and she was very patient and helpful even though I don't understand english too good. She help me with translator and everything was good . Thank u much

  Response from the owner

  Hi, Ali. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^Joseph

• O

  Oscar Manata
  5

  I'm impressed by the quality of services provided to me from day one Marie and Rhonda were a big help. Thank u!!

  Response from the owner

  Excellent! Thanks for sharing your experience and positive feedback about Bank of America. We value having you as a client.

• A

  Alexis Villatoro
  5

  Rhonda was very helpful on getting me some documents I needed for a legal transaction.

  Response from the owner

  Hi, Alexis. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^Joseph

• T

  Tiarra McLaughlin
  1

  I opened up a bank account, was able to access all my account information on my app, tried to access my app to load money and it said my account was locked. Reached out to customer service and was told I had to go in and setup my account, which I did to begin with and was told to reach out to the branch I used and did and the phone just rang! No one answered at all! They said they do a follow up call to see how everything is going... I never got that call!

  Response from the owner

  Hello Tiarra. We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^mark

• R

  Rosalyn H
  5

  Customer service at this branch was amazing. I was able to get done everything I needed with ease.

  Response from the owner

  Hi Rosalyn. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^marty

• m

  mohamed ounsta
  5

  Great service with nice lady thank you so much about your service miss rhonda

  Response from the owner

  Hello Mohamed. Thanks for letting us know how helpful Rhonda was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^mark

• A

  Annie Diomande
  5

  Rep was very helpful thank. Experienced, & knowledgable:)

  Response from the owner

  Thank you for being a valued Bank of America customer, Annie. We appreciate the positive review about your experience.

• M

  Marian Weiah
  4

  It was very good services today and l appreciate her

  Response from the owner

  Hi Marian. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^marty