Bank of America (with Drive-thru ATM) Merrick Rd, Lynbrook

Bank of America (with Drive-thru ATM) Reviews

• C

  C Simons
  1

  I walked in BOA, simply to make a withdrawal. I asked one of the tellers is there an ATM (so I didn't have to wait in the line). She looked at me and then acted like she didn't see me. A woman, waiting in the line said yes, there's an ATM on the side of those doors. I said thank you so much. I guess it was too hard to speak for the teller. Terrible customer service.

  Response from the owner

  We're sorry your experience with our financial center team wasn't what you expected. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^nicole

• L

  Lucky Supreme
  1

  I just left the bank. It's always a issue for me. A Black Man. All I wanted to do. Was change. Small bills to big bill. Only one Cashier. Smh. Catering to. A Not Black Man. Without a Debit card. He said he lost. It. I walked out. Everyone acting Professional. For a Job. They are still making mistakes. And requesting a Manager. How in the world is this possible. Dam shame. What the Black Man. Has to deal with daily

  Response from the owner

  Hi Lucky. We'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark

• K

  Katie Thompson
  1

  I was once a customer with this branch. One day I went in to do a withdrawal for my rent. The teller that I had was very rude. She wouldn’t allow me to do the same transaction that I do every month with no problem. I swiped my card and put in my pin. When I asked the teller for a large amount not exceeding anything that want her worry. She asked me for my ID. I gave it to her and then she said she also needed my signature. I also gave that to her and she said she could not verify that it was me. Although everything matched up. Then I asked for a manager and the manager basically treated me the same. Even after I logged into my OWN account in front of them. This branch is disgusting and the customer service here is terrible in my opinion.

• A

  Alisha K.
  1

  This bank is filled with complete degenerate robots. Every time my husband or I walk into this idiot fest to simply cash a check, these people bombard us with questions and try to get us to open an account. They are SO rude, obnoxious and invasive!

• J

  Jim Spyro
  5

  I'm not a fan of Bank of America in general, but this particular branch has some of the most friendly and helpful employees I've worked with.

• J

  James Mannino
  5

  BANK OF AMERICA DOES A GREAT JOB !

  Response from the owner

  Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^tiffany

• T

  Tuseef Munawar
  1

  Very bad service manager was very rude

  Response from the owner

  Hello Tuseef. We're disappointed to hear that your experience wasn't at the level you expected. We'd like to learn more about what happened. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^rosie

• 8

  80sailors
  1

  BOFA is the worst bank I have ever dealt with