Bank of America (with Drive-thru ATM) S Nova Rd, Port Orange

Bank of America (with Drive-thru ATM) Reviews

• J

  Jonathan Ray
  4

  Have had Bank of America since this past August or so and I've got no complaints. Always friendly service, easy to use mobile app and ATM. Looking forward to many years with this bank/financial institution.

  Response from the owner

  Hi Jonathan. Thank you for choosing Bank of America for your financial needs. We’re glad to hear the process went smoothly. Thanks for taking the time to let us know. ^ines

• A

  Alex Paslawsky
  1

  I dread coming to this branch. The older lady with short hair today “we only have $4,000 in one hundred bills, what about all the other people in line?” Sounds like a Bank of America problem.

  Response from the owner

  Hi Alex. We’re sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you to help with any account related concerns. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^marty

• C

  C Stephens
  5

  Alex and Kelley were awesome. I was traveling from Tennessee to watch a bowl game. I needed help with my account. I was already prepared for them to say “You need to go back to your Home branch, but no. Alex rolled up her sleeves and went to work. She was so nice and polite. Even though this may be my one and only stop in there I felt compelled to sing their praises. Thanks so much for such a great customer experience!

• T

  Thomas Thornton
  1

  I have been treated like a criminal several times at this branch by the manager, assistant manager and the shorter of the two regular M-F tellers while trying to complete company bank runs and financial transactions. There were no solutions offered when I tried to get a cashier's check, which has been accomplished by several other managers in the company without issue, and was instead told that it was dangerous for me to have blank checks. I have been promoted to manager based on merit and have been entrusted with checks based on an established trust and agreement with the business. I do not understand why the bank is unable to uphold their end or work with me to accomplish what the account holder has requested of me and do not appreciate the hassle it has caused the company and myself.

• E

  Eric Davis
  1

  Why is there no drive-up? This is the only bank I know of that encourages non-customer contact - their answer to everything - use the ATM. Heaven forbid you have to go in - plan on waiting @least an hour!

• C

  Cindy
  1

  I chose to help "save the trees" and opted out of getting monthly statements now each month I'm being charged $3 for check images, I don't think so! I'm closing my account after 15+ years. I'm tired of businesses taking every penny I have. I'm on disability I be damed if I'm calling every month to dispute your stupid charge!

• C

  Chris Steffen
  1

  Horrible experience! ATM swallowed my debit card and I had to wait (currently 40 mins) while being skipped by others. They don't seem to care at all. No "line" or number system to know who's next. Seriously considering taking my business elsewhere.

• C

  Chris Brand
  5

  Great experience and professional professional service from Alex P. I came in to resolve a card issue and she handled it quickly as well as answered every question patiently. Very pleased with this BOA branch and would recommend to friends etc. Thanks!

• K

  Kim Hays
  1

  Not hard to see why they have such a low rating on Google. Untrained and unprofessional staff that doesn't care. They have been cashing post dated checks and then later denying it. Then refuse to help me. Filed Complaint and will be pulling all accounts for BOA! This is donuts your dealing with its people hard earned money.

• M

  Michelle McAfee
  1

  I am so done with with Bank of America they are charging us over $50.00 a month on maintenance fees. We are switching to a different bank. So unhappy with Bank of America.