Bank of America (with Drive-thru ATM) Spring Mountain Rd, Las Vegas

Bank of America (with Drive-thru ATM) Reviews

• H

  HAYE Mencinas
  1

  You wait in line forever and if u say something or ask the Mananger he says no.. it's one of the busiest branch and always have 3 teller available. I did not like the way of saying no, no Customer service. At all

• D

  Daniel Matthews
  1

  Once they have ur money prepare to wait 30+min to meet with anyone

  Response from the owner

  Hello Daniel. We appreciate you coming in. You may be able to save time by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/ Also, If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^rosie

• J

  Joseph Tagliaferro
  5

  Great service from Lucille thank you.

  Response from the owner

  Hi, Joseph. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^Joseph

• J

  Jessica Salinas
  1

  F you all for shutting down you merchant line, making it hoarding to exchange money, like with the coins, or just breaking big Bill's for the day! I'm closing asap and going else where! This place acts like we are lucky to have them, but they are lucky to have us! And their luck is running out!

• P

  Prabhu Kumar
  1

  I don't rating below 1 . Worst bank of America location I ever seen .very very bad manager I don't know how they hired her as a bank manager .

  Response from the owner

  Hi Prabhu. We'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

• S

  Samantha Taylor
  1

  Horrible bank I’m not sure why they have 7 windows and ONLY 2 Open Over an hour wait when I was third in line. Employees just sitting around at desks and not even jumping in to help I won’t be back they’d might as well close it if they only have two tellers open on a weekday

• K

  Kevin Pearn
  1

  Worst bank I’ve ever been to. Endlessly crowded. 30mins wait time is the minimum you’ll have to wait. Always seems to be an issue with any request. Place is terrible.

• M

  Mario Samson
  1

  This bank is always understaffed. I drive an extra three miles even though this location is right by my office. I hate standing in line for over thirty mins to make a transaction

• A

  Avy Nguyen
  1

  Long waiting line. All the lady working at the bank just walk around the bank, on business line or regular line over 10 customers waiting, they don’t care , 1 teller on one side working only . Such

• B

  Bryce Dyer
  1

  30 people deep in the line and only 1 counter open.

  Response from the owner

  Hi Bryce, we know your time is valuable and apologize for your experience. We'll certainly be sharing your feedback with our leadership team. If you have any questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris