Bank of America (with Drive-thru ATM) N Tamiami Trl, Nokomis

Bank of America (with Drive-thru ATM) Reviews

• Y

  Yalp'57 _Attorney Retired.
  5

  MY favorite Bank ,I have been with them for more than 10 years, Always satisfied with their Good services. Employees at Nokomis... always willing to help you!

  Response from the owner

  Hi. Thanks for letting us know how helpful our team was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^tasha

• l

  laura zhao
  1

  I gave the associated code for identification, she typed in incorrectly, and tell me she can’t get access to, there is nothing she can do, even tho she had cash in her hand already, and she forgot what code she inputted, not going to name her, but never again

  Response from the owner

  Hi Laura, we apologize for your experience and are very disappointed to hear this. We’ll certainly be sharing your feedback with our leadership team. If you have any additional questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• L

  Luca Mascaro
  1

  Horrible bank!!! Do not go here, spend the extra well worth it time to go to the one on beneva and 41. The girl with dark hair and an accent is extremely rude. She told a customer to switch to another bank if they have a problem and didn’t try and solve the simple problem out.. the concern for customer satisfaction is slim to none. Also super long wait times and understaffed

  Response from the owner

  Hello Luca. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica ^rosie

• J

  Josue Bermudez
  5

  Lovely tellers and two wonderful bankers inside. Would recommend taking the time to sit down with Beatriz Helena or Alejandra. They helped me get the most out of Bank of America, and even made some money off a credit card while I was there! best 25 mins of my life.

• D

  Dylan Maston
  5

  I was in line behind an irritated customer who didn’t even bank there, the people who work here handled everything very professionally even making sure to come back in line and make sure I was alright ! Even saving me money on an account I forgot I had.. as well as showing me how to use my new phone.. it’s not every day young people take their time to help the old generation out.

• K

  K G
  1

  Banks and bankers are weird in general but I would never recommend this branch of BofA to anyone ever. The whole system needs an overhaul.

  Response from the owner

  Hello. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^alma

• D

  David Culver
  1

  Awful customer care and customer service. Constantly understaffed. Its like they send me on breaks during their peak hours. They close the drive-through service often bc of this. I have waited more than 20 minutes just to get service inside. The ATM is constantly malfunctioning (doesn't return card, won;t print receipts, etc.). I tried speaking with the branch manager who is apathetic at best. The entire place needs customer service training. They're honestly awful.

• K

  Krabby Rentals
  1

  Worst bank of her, spent 15 minutes waiting in the lobby because they open at 9 AM along with a bunch of other people. By the way, they open whenever they feel like

  Response from the owner

  Hello, we'd like to know more. Please reach out to a member of our Social Media Client Care team on our Facebook page https://www.facebook.com/BankofAmerica or on Twitter https://twitter.com/BofA_Help. Privately message your name, ZIP code, phone number, inquiry and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. ^mark

• g

  gretchen synk
  1

  This place literally is the worst bank ever. I waited forever to get a temporary debit card because they kept taking people who walked in after me. Not to mention the staff was too busy chatting with each other to worry about the 5 people waiting.

• C

  Clint Jake Cox
  1

  Bank and drive thru were closed before 4pm. Not fair to account holders! If the door says 4pm don’t lock the doors at 3:55pm!