Bank of America Financial Center Hillside Ave, New Hyde Park

Bank of America Financial Center Reviews

• m

  manpreet kaur
  1

  I really want google should give us zero or negative star option i would like to give negative star as many as you want. Today is second time i have bad experience regarding mortgage deposit, the tellers don't understand simple language. Usually i go to williston park location i told them this much amount in this a/c and rest of amount in other a/c they always give one answer always "ok". But in this location they ask million questions . Please provide them good quality of the training. Please don't think you got one star that's zero because there is no option of zero.

  Response from the owner

  It's disappointing to hear that your experience wasn't at the level you expected. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

• A

  Ash Li
  1

  I had a very bad experience with this boa branch. All I want is to see a banker in this branch and the front lady keeps telling me that she is a banker and she definitely help me nothing about it so pretty sucks experiencing this location. Trust me, if I could give them zero star I will.

  Response from the owner

  Hi Ash. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

• V

  Vishal Bal
  1

  It’s as if all the phone lines in the bank are cut. Overtired calling them a hundred times and NO answer. So I went to the bank. Then called the same bank. No phones rang. I’m going to close my account just because of this specific branch’s horrible service.

  Response from the owner

  Hello Vishal, we apologize for the experience. Please note, our financial center associates will try to answer any calls they receive to the best of their ability. As this is a financial center (not a call center), our associates may be assisting customer who are currently at the center. We appreciate your patience and understanding. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• S

  SINDER PAL
  1

  If I have a 1 star I give to them. Very bad experience in Bank of America location is new Hyde park . They don’t care if you wait it means wait wait wait wait wait only they have no any answer. very bad very bad

  Response from the owner

  Hi Sinder, we know your time is valuable and apologize for your experience. We'll certainly be sharing your feedback with our leadership team. Also, you may be able to save time by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• U

  Utsha Singh
  1

  My mom went into deposit some checks into my business account and was spoken very rudely by the teller, Sajid. He told her "no can will help you here, ok bye". When she spoke to the manager, Hubie or something, he did nothing about it. Sajid even went up to him when he was helping her, and told him, not to help her. He was even laughing at her face. I can't believe a bank would hire such a person.

  Response from the owner

  Hi. We'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica.^alex

• J

  Janet Z
  1

  Horrible services, they don’t have enough teller to serve the customer. Why bother open when there is no staff.

  Response from the owner

  Hi Janet, we know your time is valuable and are very disappointed to hear this. We'll certainly be sharing your feedback with our leadership team. Also, you may be able to save time by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• R

  Rajit T
  1

  Extremely rude. the lady teller on the window where we complete the deposits her name is MANJU is immensely ill-mannered, discourteous and impertinent. She forgot that this is Bank of AMERICA not Bank of INDIA !! Need to get her behavior better and maybe gt back to the Training. Have been with this bank for years for my PERSONAL and BUSINESS account. Very disappointing

  Response from the owner

  Hi, Rajit. We're disappointed to hear your experience. We'd like to know more. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^alma

• C

  Christine Goncalves
  5

  I can’t recall the guy that helped us today, (he had a fully shaved head with an earring to left ear) was very helpful with my mother and I account! I wanted to do a survey on him, but didn’t realized I didn’t have his name on our paperwork to write a great review, but he was kind, helpful, and respectful! 5 stars for that guy! (Tried calling the bank to get his name but I got no answer, so It’s okay, this is the best I can do!)

• g

  gregory johns
  1

  Very very rude,. I found all of BoA branches to be very rude and misleading, lying about the encounter when confronted with their lies........ Stay away from BoA especially this branch Especially Judy who wouldn't give me her last name or card.....

  Response from the owner

  Hi Gregory. We're sorry to see this and thank you for sharing the feedback. Bank of America would like the opportunity to help with your concern. We would like to connect with you one-on-one to learn more about your experience. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica . ^viviana

• L

  Lady J
  1

  The door to the ATM, during off hours, rarely functions properly. I have encountered this issue many times over the past few YEARS! You're BOA, pull yourselves together already!!!

  Response from the owner

  Thanks for sharing this feedback about your experience. Bank of America would like the opportunity to help with your concern. We would like to connect with you one-on-one to learn more. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica