Bank of America Financial Center 26th St, Santa Monica

Bank of America Financial Center Reviews

• K

  Karen Goldberg
  1

  Rude, dismissive and entirely unhelpful Waited over 30 minutes even with an appointment and still had no one with the necessary authority to open an account

  Response from the owner

  Hi Karen, we apologize for your experience and are very disappointed to hear this. We’ll certainly be sharing your feedback with our leadership team. If you have any additional questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• S

  Samantha Thomas
  2

  Very unhelpful, uninformed and rude staff. Their poor service made me rethink banking with B of A entirely.

  Response from the owner

  Hi, We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica ^sam

• E

  Em Rey
  5

  Brendon Goodvin is a huge help. He is my go-to for setting up any accounts- business or personal. He is a great resource and I'm so lucky I found him. The other people at the branch are also hard workers, friendly and caring of customer service.

• C

  C Cozine
  1

  WORST BANK MANAGER EVER! Save yourself the humiliation and stay away from this banks manager. He talked at me with the most abrasive tone which was further amplified by the degrading nature of his inappropriate interrogation when simply being asked for details about a transfer.

• R

  Rory Macrae
  5

  Great Bank. Great location. Fantastic people. Very very friendly and incredibly helpful.