Bank of America Financial Center Chews Landing Rd, Laurel Springs

Bank of America Financial Center Reviews

• K

  Karen Marie Bragg
  1

  I had a state issued check from Bank of America and they would not cash it because I don't have an account with them and the check was more than maximum amount per their policy.

  Response from the owner

  Hello Karen. We'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark

• B

  Brendon
  1

  Save yourself some time and don't come here to bank on the weekends, they are closed for construction. this is the worst bank, they don't communicate with their customer's.

  Response from the owner

  Hello, you can find the most updated info about all of our ATM and financial center locations at https://locators.bankofamerica.com/

• J

  Joanne Simon
  5

  I’ve been a customer for over 20 years and in other states. I never really had any issues that weren’t handle to my satisfaction. The only regret I have is that they are far and in between. They are found almost on every corner down south. I’m so glad I have the opportunity to continue with the outstanding service. I was very shocked to see negative comments . Sorry but sometimes you have to look at your requests.

  Response from the owner

  Hi Joanne, Thanks for sharing your experience and positive feedback about Bank of America. We value having you as a client. ^sam

• D

  Debbie Pfeiffer
  1

  Horrific. I had the only customer service rep christa corrected me when I was telling someone how long I waited. Just to close an acct of my murdered son it took two trips a million reasons why and still sitting here after two hours still not knowing if they are going to close it. And the 12 people that came after me were all magically handled by other personal. I even mentioned to the supervisor Ashley and she just said they only have 1 person today for customer service. Be careful where you bank and if it’s here I’d think twice!!!! I don’t like it when I’m lied too. Two hours and 5 minutes we are at step 5 hurry up and wait one more time. Done 2 hrs at 13 min.

• D

  Denise Gardiner
  5

  I have been with the Gloucester twp branch for many years and I cant say enough good thing's about the service and the knowledgeable employee's that work there. I love it that they know me by my first name and always say hi.They are always willing to go the extra mile to help and answer all my questions. What a great group of people.

• S

  Scott Cuneo
  1

  I usually cash my paychecks at either the Haddonfield, Wilmington, or Cherry Hill branches. I avoid this location at all costs. I have NEVER been able to cash my check here (Bank of America check) they have blocked 3 of my checks. I'm not sure why they hire people who can't perform a simple banking transaction......and I don't mean just the tellers, today was the branch manager. AVOID this location if you have to deal with BOA, they have so few stars for a reason.

• D

  Danielle Klaiss
  1

  Every time I go in I get hounded with questions about loans or refinancing or rates, etc. One time I even went into a panic because the teller told me my account was flagged and to go see the woman at the desk, all just so she could tell me she can get me a better rate on one of my loans. Come on, if I wanted to know about something I'd ask. Their customer service makes me want to switch branches.

• n

  nikki pressley
  1

  This place is HORRIBLE!!! The lady teller and her manager the short guy with glasses are the worst! Nasty attitude not there to service the customer and she and her manager act the same way! It's pitiful and these people should be fired! STAY AWAY FROM THIS BANK . I close my account and won't be black I hate it there Helpful?

• T

  Theodore Webster
  5

  Great experience with Priti as she took care of all the many details of my banking situation with excellent skill and very friendly, (despite the mandatory mask and gloves!) personal service. Very pleased. Thank you, Priti!

• M

  Michael D
  1

  Bankers hours, always hard to get there. Minimal locations throughout South Jersey. And Bank of America is known for junk fees and nickel and dining you to death. I do not recommend Bank of America!

  Response from the owner

  Hello Michael. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark