Bank of America Financial Center Granite St, Braintree

Bank of America Financial Center Reviews

• S

  Sultonbek Khamidov
  1

  I'm a student. I got a debit card Bank of America. When I made a deposit the ATM just sucked my card and did not return. I call to help center, no one answered, I called approximately 7-9 times. I still call them every day now one answers. I can't get my card back. I'm a student I am surviving almost for a month without my money. The center does not work on Saturdays, as I'm student I can't visit during weekdays, I'm not allowed to leave a campus. I can't contact them in any ways. The mobile app.- Erika is useless. I described her my problems 100 times. All she does " Sorry, I did not understand that". I thought at least I could visit on Columbus Day as there is no School. However, the center does not work that day. I have no idea what tot do. I wish to get my card and get all my money out and never deal with such a problem.

  Response from the owner

  Hi, Sultonbek. We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^alma

• Y

  YAS
  1

  I agree with Ashley's comment. If I could give this bank no stars I would as well. The branch manager Jose ( larger short man) is not helpful. They have a new woman Ann (tall blonde hair) She is extremely unhelpful and talked about my account issues to other empolyees without my permission. She spoke over me and was aggressive when I was speaking with another associate. She interrupted me and began telling the woman I was in the office with my situation. When I told her I could explain for myself she dismissed me and continued. She was also gossiping with the branch manager and the other staff behind the counter once she finally left the office.

• a

  ashley karlson
  1

  If I could give this bank a negative star I would. There is never more than 2 tellers on and always a line almost out the door. With majority of the businesses located within the mall and thousands of people walking through daily you would think they would staff accordingly.

• N

  NandaGopalReddy Potli
  5

  Excellent Service.The staff is so helpful and flexible banking hours are key here.just keep the service same.

• E

  Edimir Duarte
  5

  Manager was extremely nice. Everyone overall professional

• k

  katherine morillo
  5

  Great customer service! Linh Is the best 😊

• D

  Denise D
  4

  Well it's a bank.. But the staff is great!

• L

  Lubega Shafique
  5

  I like the fact tht they are open till 6 pm