AutoNation Acura South Bay Crenshaw Blvd, Torrance

AutoNation Acura South Bay Reviews

• D

  Denise Baron
  5

  For me going into a car dealership always seems tedious, but that wasn't the case at Acura. Carrissa Lewis was my sales gal and I liked her immediately. We took a test drive and I knew I liked everything about the car and Carrissa was very knowledgeable. I did however leave to test drive some other cars, but came back and leased the RDX. The process of leasing the car went very smoothly and efficiently. This is the first Acura I've had and I absolutely love it!

  Response from the owner

  Denise, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

• N

  NILS PEDERSEN
  4

  Took my 2006 MDX in for a major servicing this past Saturday. Check-in was quick and cordial. My rep, Kelly, kept in touch to update me on issues discovered during servicing/inspection. He was able to relate any relative urgency for a repair or if it could wait until a future visit. Due to some unforeseen repairs the tech was unable to finish my car in one day, but came in on the Monday holiday to finish it. Kelly came in as well and saw the job through to completion. Service wasn't cheap, but quality and service were very good.

  Response from the owner

  Nils, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

• B

  Barbara Powers
  5

  I bring my Acura CL here to be serviced on a regular basis. The Service Writers and mechanics are the best. I wouldn’t go anyplace else to have my car serviced. I love this Acura dealership!!

  Response from the owner

  Barbara, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Acura South Bay. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

• K

  Kevin B
  4

  Noe is an excellent service advisor. In my view Auto Nation Acura really tries to do the right thing for the customer. To get 5 stars I would want them to be up to date on any service bulletins. I would also want them to be aware and really look for things that could be fixed while other repairs are underway. For example they were doing a major service bulletin repair and at the time it would have been fairly easy to fix some other elements that were unrelated to the repair but those weren't called out at the time. This is not a reflection of Noe, this is more reflection of the technician training to make them aware to look for things that are unrelated to basic service. They have their standard checklist to look at fluids and normal wear such as tires and brakes but it would be helpful if they looked for less obvious things like suspension bushings, exhaust mounts, or any other elements that will be visible when doing a repair.

  Response from the owner

  Hello, thank you for taking the time to let us know how we can improve your experience. Your satisfaction is important to us, so we sincerely appreciate the feedback. If you ever need anything else, please feel free to give us a call or stop by.

• S

  STC Travel - Mark Hyman (TravelSTC)
  5

  Acura Auto Nation South Bay service department was superb; a professional, reliable, and totally pleasant experience. Kudos to service advisor team and service manager Jessica Hyman

  Response from the owner

  Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

• L

  Liz Barajas
  5

  I had been looking for a car that whole day and this was my last stop, after being disappointed with every dealership that I had been to. I gave them a call and spoke with Gary Arsenault who I can’t thank enough for his amazing customer service. I knew they were about to close but Gary reassured me that he would stay so I can check out the car. Once I got there I tested the car out and it was exactly what I was looking for. I wish I could remember the financial department employee that approved me because he also helped me with finding the perfect monthly payment. Thank you again Gary & everyone at AutoNation South Bay for making my first time car buying experience such an amazing experience!

• Y

  Young Lee
  5

  Wonderful service Service Advisor, Mr. Steve Ravaglia was a great man of service I have ever met. He helped me everything needed. Thank you very much.

  Response from the owner

  Hello, we really appreciate your positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

• N

  Nanette Reed
  5

  Great service but it was a six hour wait for three new tires and alignment.

  Response from the owner

  Hi Nanette, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

• J

  Jeremiah Washington
  5

  Very Fast and will get you right and work with what you can afford Thank You AutoNation!

  Response from the owner

  Hi Jeremiah, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

• D

  David Chuang
  5

  My sale Min in South Bay is incredibly helpful. I was not going to buy the car if not its effort to convince me and his sale manager to meet for the agreement. I hope more customers know about his profession and cares for this local business.

  Response from the owner

  David, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura South Bay! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!