Auto City Credit I, Lancaster

Auto City Credit Reviews

• b

  big jb
  5

  I had a hard time getting a car until I went to auto city. Mrs. Pat is excellent and made sure I left with wheels. great customer service and down to earth . she's a sweetheart

• K

  Kanesha Smith
  5

  Worked with Barbara and she made the car buying process easy for us. We was in and out in only a couple of hours. Would definitely come back to make another car purchase in the future.

• J

  James Ross
  5

  David and Donnie made my truck buying experience easy and hassle free , I would recommend anyone whose looking for a vehicle to stop buy the Lancaster location you wont regret it .

  Response from the owner

  Thanks so much for that awesome review James. Enjoy your new truck and don't forget to send in those referrals, $200 for each new customer and $10,000 for 10 new customers referred. Keep up the great work Donne and David!

• d

  dasja reese
  5

  Ms.Pat was excellent, she moved very quickly and was very friendly. I love here and will defiantly send her more customers!

  Response from the owner

  Thanks so much Ms. Reese, welcome to the Auto City family. Don't forget those referrals are worth $200 each, or $10,000 after just 10! Drive Safely.

• m

  mike cunningham
  5

  Bought a car from Blake super easy and the best test drive I've ever experienced. I would definitely recommend them. No high pressure sales tactics and they listen to what you want then work with you to accomplish it.

• N

  Noel King
  5

  I have bought 2 cars from Liz. The service department and Miss Terrie are the best ever .She always gets my car in and out and fixed right the 1rst time. She is a pleasant and kind lady as well.. This is the only time I ever enjoyed going to a car repair shop. LOL. If anyone handles my car it has to be her. She seems to care for me as a customer.

• D

  Daddy Man
  5

  This place is the best.. I cant believe I am driving off in a Cadillac DTS for 1000. down and my payment is only 200 bi-weekly. Randy is a trip. It has a warranty for 2 years, and I got 5 free oil changes coming. Never had a car buying experience go that smooth or fast. Highly recommended dealership and I see why.

• C

  Christopher Bunch
  1

  I have had my car for less than six months and had to have 3 major repairs done already and the dash has fallen out. I was told if I wrote a good review and gave 5 stars I would get five free oil changes and I will still not give a good review. Buyer Beware

  Response from the owner

  Thank you for taking the time to give us your feedback. I am very sorry to hear about your experience. I checked with the Customer Support department and they don’t show any record of you contacting them. We very much value your business, and we will continue to work hard to earn it. Please email [email protected], or simply click the Customer Support icon on our webpage, and let us know what issues remain unresolved and we will do all we can to address them. Sincerely, B. Ingram, Owner

• B

  Beezi Craft
  1

  Horrible place! Don't trust any of their employees they will lie tell you what you wanna hear and then scam you. Ariel is the worst mf up there so watch out for his lazy ass. Don't trust anyone with the name Ariel, George, Virginia. The only one worth talking to is Priscilla she keeps it professional and deserves to work at a better higher end dealership. I was $2,000 left on owning my 2005 Chevy impala that I paid on for over a year and the entire time it gave me issues. The catalytic converter is destroyed and needs replacement the engine needs a mount and the transmission has gone out twice in it. Also replaced all four tires brand new and ignition coils. I invested a lot of time and money into this car and they scammed me came and repo my car but didn't realize my mechanic already got court papers for a mechanic's lien so what they did was not only illegal but I'm taking them to court over it and my attorney and mechanic will also be present. I have recorded conversations on the phone between George and I and also Virginia on the 3 choices they gave me and none of them involved repo my car. I called Dallas police department explained everything to them and they said it will be settled in court especially with the mechanic lien and all the paperwork and proof. These guys lie and get you in a car that doesn't even get you down the road.

  Response from the owner

  Ms. Craft, I'm sorry of your concerns, however, we do not have any record of you being an Auto City Customer. It would appear you have left this review on the wrong google page.

• T

  Tedtrick Yearling
  5

  Ms. Pat went above and beyond to get me in the car I wanted with the money I had. I've never had a salesperson work that hard for me ever. Definitely give her a chance to help you out.