Atlantic Union Bank Gander Dr, Charlottesville

Atlantic Union Bank Reviews

• A

  Amia Jackson (Miaz)
  1

  i’ve been with this bank less than six months and i overdraft my card only two times and everyday it constantly takes out over $76 to $115 and when i got a deposit into my account, it took all of my money even though i never overdrafted but those two times, i want all of my money back and i’m changing my bank

  Response from the owner

  Hello Amia! Thank you for reaching out to us today, I am sorry to hear about this situation and that you have incurred some fees on your account. I would like to get more information in order to research this and attempt to assist you further. This is not a secure channel to get your personal information to locate your account. I have reached out to the team at the Charlottesville branch to look into this and contact you to discuss. Thanks-Maiya

• C

  Chris carrion
  5

  been coming here a year or so maybe a couple months but the one person that stands out the most out of everyone in the building is definitely Brett not only is his customer service top notch not only is he one friendly guy he is what I would consider a good leader a good person and one of your most valuable employees I always feel well taken care of when he's there definitely the type of guy a company should take care of and value the most. thank you Brett.

  Response from the owner

  Hi Chris, thanks so much for the rating and the wonderful review for our Charlottesville team and Brett in particular! We love to read reviews like this and will be sure to share this with that team. Have a great day and stay safe! - Leah

• J

  Jared Johnson
  1

  I find it completely baffling that you would tell a customer with an open banking account who's trying to deposit $300 in rolled change that they can't take it over the counter I must stand there unroll it after I spent 3 hours counting and rolling it and put it into a coin machine we're just a few months ago on the news they said nine times out of 10 they don't count your money right and rob you and I hate to say it but one of the ones they tested was a union bank about once a year I do this and for you guys to force somebody to use a machine that rips you off is very unprofessional and not right not very happy with this

  Response from the owner

  Hi Jared, we appreciate you taking the time to share your feedback regarding your recent experience at one of our branches. We would like the opportunity to chat further with you about this. Please send an email to us at [email protected] and reference this review so that we can discuss. We look forward to hearing from you! - Leah

• C

  Chris Daschbach
  5

  Great service today from John the manager, thanks for your assistance

  Response from the owner

  Hi Chris, thanks for the 5 star review and for sharing your experience with John with us! We love to hear how our team does and will be sure to share this with John and his team. Be safe and have a great day! - Leah