Atlantic Union Bank N Road St, Elizabeth City

Atlantic Union Bank Reviews

• B

  Bran-Ds Gardn N Thangz
  5

  I don't have a bank account but my dad did when he passed and I was not on his account. I am thankful for Mr Corprew that helped with the process. Thank you for your kindness while I went through the process of closing his account.

  Response from the owner

  Hello! Thank you for reaching out. We are happy to hear that Mr. Corprew provided exceptional service during a hard time for you and your family. We would also like to offer our condolences for your family's loss. We appreciate you sharing your feedback and will pass along to Mr. Corprew and his team as well. Thanks and have a great day! -Renee

• Z

  ZZ Moaveni
  1

  Most incompetent. Rude, lazy person I’ve ever had the displeasure of knowing. Sherry likes to talk over you, not know where your money is or how she can help you with anything related to banking including simply funds transfer TO her branch. I know employees are hard to come by but AT LEAST DO NO HARM. Get her out of there!!!

  Response from the owner

  Hello ZZ! I am sorry to hear of your less than 5-star experience. I will surely forward the information that you have provided to the appropriate group to be made aware. Please let me know if there is anything I can do to assist. Thanks-Maiya

• c

  carol kalvik
  2

  I called my local branch today with a couple of questions and was spoken to very tersely! I informed the young lady of that and she argued with me. A customer should be able to call the bank and be spoken to by an employee with dignity and respect. Employee needs help with customer service and telephone manners!

  Response from the owner

  Hello Carol, I am sorry to hear about your experience today and will be reaching out to the manager of that location to share this review with him so that he can discuss this with his team. If you have any additional details or concerns that you would like to share, please contact us via email at [email protected]. Thanks and stay safe! - Leah

• S

  Savannah Driskell
  5

  I applied for a secured credit card today and it was the most amazing experience I’ve ever had at a bank. Cade the manager was so helpful and friendly. He took the time and was very attentive and personable to my millions of questions. My forever bank 👍🏻

  Response from the owner

  Hi Savannah! Thanks for the 5 stars and the wonderful feedback regarding your experience with Cade! We love to hear about great experiences like this one and I will be sure to share this with Cade as well. Feel free to reach out if you ever have any questions or concerns! Have a great day and stay safe! - Leah

• P

  Paul Williams
  1

  This is the slowest drive thru I ever seen they should kept the one on W. Ehringhaus St. Poor service.

  Response from the owner

  Thanks for the feedback, Paul, and I am sorry to hear about your drive-thru experience. I have shared the feedback with our team, but please feel free to email us if we can talk further ([email protected]). Many thanks. - Jason

• T

  Trevor Beales
  5

  This bank is similar to Wells Fargo.

  Response from the owner

  Hello Trevor, thanks for reaching out and for the 5 stars. We would love to hear any further feedback that you might have. Please feel free to reach out to us at [email protected] so that we can discuss with you further. Thanks! - Leah

• L

  Laurie Sisk
  5

  Awesome people so willing to help

  Response from the owner

  Laurie Hi Laurie! Thank you for taking the time to leave us a 5 star review and sharing your experience with us. We really appreciate it! I will be sure to share your feedback with the team &let them know about this. Have a great day! -Maiya