Ashley J McKenzie | Fairway Independent Mortgage Corporation Senior Loan Officer Frontis Plaza Blvd, Winston Salem

Ashley J McKenzie | Fairway Independent Mortgage Corporation Senior Loan Officer Reviews

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  Jack Amoureux
  5

  The process was very quick and easy. Most importantly, your office is super responsive when I have questions or if something comes up. I am a return customer and am very happy with our experiences. Thank you!

  Response from the owner

  Hi Jack! Thank you so much for the wonderful review! I love to hear it and am so grateful for you sharing your positive experience.

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  brian senior
  5

  Just finished my closing with Fairway mortgage they are a great team to work with they will make sure everything gets done in a timely manner and will walk you through the whole process from start to finish.

  Response from the owner

  Hi brian! I am ecstatic that you had a great experience working with me. Thank you for leaving such a great review!

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  Suzanne Muscara
  5

  Ashley and her team were great to work with during a stressful time. We got a great rate and closed in 30 days. They were easy to reach and quick to respond to any questions or concerns. Everything went smoothly!

  Response from the owner

  Hi Suzanne! Thank you so much for the wonderful review! I love to hear it and am so grateful for you sharing your positive experience.

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  Darryl Bennett
  3

  One of the worst experiences of our lives to aquire a home to live in. The endless amount of paperwork that had to be submitted. You believe you are there, then more is asked of you. Thought we were going to have to at another Airbnb before getting the house. It was very unpleasant and wish the unpleasant experience on no one. Getting a home should not be this difficult.

  Response from the owner

  Fairway has received your comment. We will reach out to you for additional details.

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  Katie Guessford
  5

  Ashley and the others at Fairway were amazing to work with. The communication, explanations and willingness to answer any and all questions quickly really made my first time home buying experience smooth and enjoyable.

  Response from the owner

  Hi Katie! I love hearing about my clients’ positive experiences! Thanks a million for the review — it means so much to me.

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  Del
  1

  Horrible experience dealing with Ashley and this company as pointed out by a previous review. She sent a pre approval letter instantly with one amount. Located a home based on the pre approval amount and put down my deposit. My contractor sent her an email with the contract. She responded back stating she could not approve the original loan amount and lowered the amount. Located a second home with the reduce amount, sent her the house information and she retracted that loan amount as well. For the third time, my pre approval amount was changed. Mind you, nothing has changed on my end, credit and income remained the same. After questioning this suspect behavior I receive an email that my application is being denied. After getting 3 pre appprovals my application was denied. That's laughable. My credit score is over 700 and I receive a denial. If you are a first time home buyer and are looking for a mortgage company that is going to help you through the process go elsewhere. This has been one of the worse unprofessional experiences I have ever dealt with. Save yourself the aggravation and time by finding another company that' not going to give you the runaround. It's no wonder why I have always heard lenders denying black mortgage applicants at a higher rate. I found a black LO which was able to approve me for more money and is actually walking me through on down payment assistance which Ashley didn't do as well as guiding me through the process. I'm going to make sure this interaction I've had with this individual and company is investigated.

  Response from the owner

  Fairway has received your comment. We will reach out to you for additional details.

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  Dan Brumbaugh
  5

  Over the past 4 years, we have worked with Ashley on two home purchases and a refinance. She is very professional, trustworthy, and has always gone above and beyond expectations. (Her assistants were great to work with too)

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  Dr. M. Fikar
  1

  This was a complete and fraudulent waste of my time. She represented that she could obtain a mortgage for someone who had substantial non W-2 Income that resulted in passive losses. Others had held such passive losses against me, but she promised she could find a way around because I had perfect credit and over $100,000 in annual W-2 Income. She even had the gall to send a bill for an appraisal (including a $100 Administrative Fee) just one hour before she told me she could not help. I was extremely disappointed in all aspects of this experience, and would look elsewhere if you seek a mortgage, particularly if there are any items that might be out of the ordinary. Fits the pattern of many questionable brokers: makes everything seem assured, produces an instant letter of pre-qualification, and then ends up wasting your time.

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  James & Amanda Tatum
  5

  Fabulous experience. I now have my dream home. The process was easy she saved us a ton in interest and fees compared to my regular bank. No complaints

  Response from the owner

  Hi, James! I’m so grateful for your feedback. Thanks for leaving a review and letting other folks know about your positive experience!

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  Jay Shaw
  1

  Lots of details I could share & loan finally did close after a terrible experience, bottom line run away from this broker, she cares for nothing but her fee...poor business practices and a basic disregard for her customers I'm sure is prevalent throughout!

  Response from the owner

  Fairway has received your comment. We will reach out to you for additional details.