Arvest Bank Se 4th St, Moore

Arvest Bank Reviews

• C

  Carly Griffis
  5

  I have been a customer at Arvest since 2012. I recently had the pleasure of speaking with Misty, in person at the Moore location on Sante Fe. She absolutely went above and beyond to make sure my needs were met and properly taken care of. Misty upholds integrity and professionalism. She completely changed what was a negative experience (not due to Arvest) and ensured customer satisfaction throughout the whole process. Our world needs more Misty's ! Thank you so much for your kindness. It will not be forgotten.

• A

  Arliss Ormand
  5

  I had to close my little sister's account after she suddenly passed away. I chose this Arvest because it was closest to the funeral home. I walked into the bank, since I had no idea how to handle the situation. The Branch Sales Manager and the tellers were kind & compassionate. They explained banking rules, protocols and procedures that needed to be followed in this situation. Each time I came into the bank they warmly greeted me and answered all my questions. It was exceptional personal service in a difficult time. Thank you!!!

  Response from the owner

  Hi Arliss, we are very sorry to hear about your loss and we send our condolences to you and your family during this time. Thank you for taking the time to leave this wonderful review, we are so glad to have been able to serve you!

• H

  HR Sage
  1

  I have sat in the drive through for almost 15 minutes while the manager and the teller are taking their sweet time. They have helped four other customers while I was in line before them, just in a different lane. Poor customer service.

  Response from the owner

  Jeff Warner We’re sorry to hear about this. We’d like to discuss what happened with you. Please email [email protected] with your phone number or call us at (866) 952-9523 so we can have local management follow up.

• B

  Britany Marie
  5

  This branch was amazing! So helpful. Thank you for your kindness! Made my day so much better!

  Response from the owner

  We're so happy to hear about your pleasant experience and are glad that our team helped make your day better, Britany! Thank you so much for your five-star review!

• a

  agape legacy
  4

  Very friendly staff when you go in always greeting you with a smile, drive thru definitely needs improvement its usually very slow response time for a small transaction.

  Response from the owner

  agape legacy, we’re glad you had a good experience with Arvest! We will pass this note along to our management team. Thanks!

• a

  a kent
  1

  I like Arvest but I don't like going in any of their branches. EVERYONE is so rude and act mad that you walked in and bothered them

  Response from the owner

  Hi Aurora, we’re so sorry to hear about your experience with our Southeast 4th Street location in Moore. Customer service is a top priority at Arvest, and we would like the opportunity to speak with you about your experience with us so that we can make things right. Would you please send us your name and contact phone number to [email protected]? We’d like to connect.

• N

  Nicole Fleming
  1

  Very slow service inside or drive-thur. Most of the time there is one person doing both...

  Response from the owner

  Nicole Fleming, we are truly sorry to hear about this. If you would let us, we'd like to listen and learn more about your experiences. Would you please email [email protected] with your phone number so we can have management follow up?

• G

  Gina Thomison
  1

  Hours stink!!!!!! They are never open.

  Response from the owner

  Hi Gina, we are sorry to hear that you are not satisfied with the hours of this location. We know your time is valuable. Would you please send your contact information to [email protected] so that we can listen and learn more?

• S

  Shane Munhofen
  1

  This bank sucks the ATM never works I'm done with this

  Response from the owner

  Shane m, we are truly sorry to hear about this. If you would let us, we'd like to listen and learn more about your experiences. Would you please email [email protected] with your phone number so we can have management follow up?