Arvest Bank Fayetteville Rd, Van Buren

Arvest Bank Reviews

• P

  Paintball Demon
  1

  Not sure what kind of company you claim to be by firing a pregnant woman for an honestly simple mistake. Fired on her day off none the less, so they did not have to do it in-person. Management should be ashamed of themselves. DO NOT BANK/WORK HERE!!! Save yourself the trouble.

  Response from the owner

  We are sorry to hear that you feel this way and we would like to connect you with a member of local management. Would you please send your name and contact number to [email protected]?

• A

  Amber Watkins
  1

  The person that opened my checking and savings account lost the copies of my id’s. They shut my card off on Labor Day weekend. They didn’t loose my husbands id”s so his debit card still worked. Funny because we were together when we gave our I’d”s. I contacted them on the next business day with all my ids again. They said my card would be turned back on, it is still locked a day later. I guess I will have to take more time off work to go to the bank again.

  Response from the owner

  Hi Amber, we’re so sorry to hear that your recent visit to our branch in Van Buren did not meet your expectations. We understand how valuable your time is and apologize for the inconvenience we may have caused. We would like to connect you to a member of local management to listen and learn more about your experience. Would you please send your name and contact phone number to [email protected]?

• B

  Brien Pine
  1

  The supervisor Daisy was completely unhelpful,rude,invasive,and demeaning. She in no way wanted to take responsibility for her employees mishandling my information. This was the worst experience of my life. No empathy non apologetic and no customer service skills at all. I have no idea how she even managed to land that position when she wasn’t helpful on explaining company policy’s or making right her employees mistake. I am no longer going to be banking with Arvest due to daisy and her employees.

  Response from the owner

  Hi Brien, we’re so sorry to hear that you feel this way and to learn of your recent visit to our branch. Customer service is top priority at Arvest, and we would like the opportunity to speak with you about your experience so that we can make things right. Would you please send us your name and contact phone number to [email protected] so that we can connect you with a member of local management?

• b

  brandon gipson
  5

  Tyler helped me work through an issue and was very personable, helpful, professional, and caring. Thank you, Tyler!

  Response from the owner

  Hi Brandon! Thank you so much for sharing these kind words about your experience with our associate, Tyler! We will be sure to share this with Tyler! We are happy to have you in the Arvest family!

• C

  Cody G
  1

  Don’t go here if you need torn/ damages bills exchanged (not mutilated). According to them, the bill needs to be in normal using conditions. Can’t even be dirty. But then why need an exchange in the first place.....why have paper currency if when it gets torn or damaged, you can’t have it exchanged.

  Response from the owner

  Cody Golda, we'd like to listen and learn more about your experiences. Would you please email [email protected] with your phone number so we can have management follow up?

• F

  Fae Dyer
  4

  2 points away from getting a loan to consolidate my bills my banker had asked to see if I could go ahead and get an exception since I was only two points away for a loan and I was turned down I was very disappointed and sad I wish they hadn't made it and exception

  Response from the owner

  Hi Fae, we understand your frustration. We would like the opportunity to connect you with a member of local management to discuss further. Would you please send us your name and contact phone number to [email protected]?

• K

  Kimberly Auterson
  1

  Do not care about customers. And the one on Fayetteville road is full of hateful ppl. Save yourself the trouble and go to a different bank

  Response from the owner

  Kimberly Auterson We’re so sorry to hear about this. We’d like to discuss it with you. Please email [email protected] with your phone number or call us at (866) 952-9523 so we can have local management follow up.