Arvest Bank W New Hope Rd, Rogers

Arvest Bank Reviews

• M

  Micheal LANE
  1

  This place is the worst bank I had ever been to when I get the chance to switch to a different bank I will. I hate the people who run this business the employees most I can't stand this place it makes me sick. So many people are getting arrested for things that they write and say. But I honestly don't care what they think about me... Because they could careless about people and their financial problems. Get some real people who care. Low life's

  Response from the owner

  Hi Michael. We are very sorry to hear that you feel this way. We would like to listen and learn more about your experience. Would you please send your contact number to [email protected] so that we can connect you with a member of local management?

• N

  Nick Moore
  5

  I always have a quick in and out experience. On 2-23 (my birthday) I was depositing a large amount of cash but I didn't count it before hand. Deposited it but the receipt rang up as only $600 something. I thought it was wrong but left anyway thinking maybe I had the wrong count. Rechecked my database (since it was money from a fundraiser) and sure enough it was way off. I went back in, told Ana (the teller helping me) what was going on a d she rechecked everything with her manager Joe (I think). There was an error in the processing so they had to check the balance of the machine vs. the inputted balance and sure enough it was off by over $3000. So they fixed it for me and I was on my way. Ana, Joe, and Nick (the guy who promptly stated checking deposits for the day) were all calm and collective and very reassuring. Great team to be in the hands of.

  Response from the owner

  Nick Moore Awesome! We’re so glad you had a good experience with Arvest. Thank you for your review!

• C

  Connie McGarrah
  1

  I have been with Arvest since they started banking, long time. Monday I had a terrible experience. Tried to deposit a check in my account that my daughter signed over to me, she was with me, this guy told me he could not do that because he had no way to know if my daughter would get any of that money! I asked for the manager he turned & said something to the guy behind him & he came over( I wonder know if he was another teller said he was manager) He told me the same thing!! Since when is it their business who gets the money or what you do with your money, are you serious ??? I am so upset, thinking of changing banks after All these years!!!

  Response from the owner

  Connie McGarrah We’re so sorry to hear about this. We’d like to discuss it with you. Please email [email protected] with your phone number or call us at (866) 952-9523 so we can have local management follow up.

• A

  Austin Phillips
  5

  Very nice Arvest bank. Always great customer service. Wish they had more ATM’s though. Can get a big line on the weekends after hours.

  Response from the owner

  Hi Austin, thank you very much for your kind words regarding our New Hope Rd location. We’re sorry to hear that you have experienced a long wait before being able to use the ATM at this location. We will pass along your suggestion about additional ATMs in the Rogers area. We appreciate you taking the time to review this branch.

• L

  Lori Hutton
  5

  Always take care of Costomer first and I will not go to another location Lori Hutton

  Response from the owner

  Hi Lori! We are so happy to hear about your great experience at this location! Thank you so much for sharing this wonderful feedback!

• J

  Joshua K
  1

  Worst bank experience! Non working atms, sat in drive thru 20 mins and they didn't get thru one car. Gave up, ticked off

  Response from the owner

  Hi Joshua, we understand that your time is valuable, and we’re truly sorry to hear that you were unable to use the ATM and experienced a long wait at our New Hope Road branch in Rogers. Customer service is our top priority at Arvest, so we would to speak with you to learn more about your visit. Would you please send your contact information to [email protected] so that we can connect with you?

• A

  Angela Catron
  5

  The young lady with braces was quick and friendly

  Response from the owner

  Hi Angela, thank you so much for your review! We're so glad that we assisted you in a timely manner and that you enjoy going into our New Hope location in Rogers. Please let us know if there is anything we can ever do for you!

• E

  Erin Lee
  5

  They are very professional and simply honor their word.

  Response from the owner

  Erin - We are very sad to see this and would like to talk to you! Please email us at [email protected] with your phone number or call us at (866) 952-9523.

• A

  A Tint Guy Rogers Ar
  5

  Rocio has an awesome team here..

  Response from the owner

  Thank you so much for your five-star review. We'll make sure to share your feedback with Rocio and the rest of the team!

• E

  Erin Lee
  1

  Liars Don't trust any ARVEST BRANCH IN ALL 4 STATES THEY ARE IN!!!!!!!!!!!!

  Response from the owner

  We're so sorry to hear that you feel this way, Erin. We'd like to connect you to a member of local management to listen and learn more. Will you please send your name and contact phone number to [email protected]?