Arvest Bank S University Ave, Little Rock

Arvest Bank Reviews

• C

  Cj Hastings
  1

  i stop by to get a $40 change order with $50 the black girl working the window sent the change order i got $40 in coins like i asked for but not the $10 change form $50 had to argue with her in order to get my $10 back. I asked for a supervisor and told her what happened also. Banks should employee honest people. WARNING THAT GIRL IS TRYING TO TRICK PEOPLE .

  Response from the owner

  Hi CJ, we are sorry to hear that you are unhappy with your experience. We'd like to listen and learn more. Would you please send your contact information to [email protected] so that we can connect you with a member of local management?

• i

  ikalina18
  5

  My husband needed to open a new account since his old one kept getting hacked. We came in and the lobby gave a relaxed feeling while waiting for a Branch Managaer to become available. It was clean and everyone was nice. We worked with Bekkah and she was sweet, took care of us, and answered all of our questions. I personally don't bank with Arvest but I might convert.

  Response from the owner

  Thank you so much for this wonderful review!

• M

  Mr Clean
  5

  This bank is truly helpful in every way chick them out you'll be glad you did

  Response from the owner

  Thank you for this excellent review! We are so happy to hear that you are enjoying your experience banking with us!

• S

  Sonny J
  1

  Very bad customer service! I called and met a representative at Avest Bank Located on S University Ave on Jun02 for reporting my money lost maybe from online and she said that Avest Bank will send me a new debit card and in the same time she canceled the debit card I was keeping! It mean from Jun02 I can not use my money via Arvest bank up to I receive and activating my new debit card because I moved out of Arkansas! But the thing is not simple with me because of negligence of them , It took me 35 days to receive new debit card after 4 times to contact with Arvest bank representatives via phone! Even when their mail was returned from usps but they did not concern to connect with me about cause of the case to correct it! I am so up set with Arvest Bank!

  Response from the owner

  Hi Sonny, we’re so sorry to hear that you feel this way and to learn of your recent visit to our location. Customer service is top priority at Arvest, and we would like the opportunity to connect you with a member of local management to listen and learn more about your experience. Would you please send us your name and contact phone number to [email protected]?

• M

  Marc Gray
  4

  So I love the people, I love the customer service, and I love how quick and prompt the overall service is. My only criticism is the dismal parking of the place. The lot upon which the bank does its business would be better suited for a lemonade stand than fully functional bank of central Little Rock. But that's not anyone's fault I suppose. The location is the only thing that kept from giving them their fifth star. Great place... but bad location.

• A

  Alexandria Hall
  1

  This location sucks to be the only one on this side Of town and have only one atm is sooooooo inconvenient they don’t even have a walk up I sat in my car for like 10 mins one time they need to do better and think of the convenience of their customers just sad

  Response from the owner

  Hi Alexandria, we understand that your time is valuable, and we are so sorry to hear that you have not had a good experience at this branch. If you would let us, we would like to listen and learn more so that we can improve. Would you please send us your name and contact phone number to [email protected]? We would like to connect.

• S

  Sherry Daughter
  5

  This is a great bank . When you have a bank that goes out there way to make sure that there customers is ok and happy even when the customer is wrong . Then that tell you what a great bank this is . I apologize to the bank because I was in the wrong , but they was making sure I was ok and happy even when I was in the wrong . I will say this again what a great bank this is.

  Response from the owner

  Sherry Daughter Wonderful! We're so glad to make you happy. Sherry, thank you so much for banking with Arvest! You're a valued customer and we appreciate you leaving us a review.

• B

  Bonnie Fordham
  5

  The nicest people work here! I love this branch. The parking lot is sort of insane, but still awesome service every time!

• M

  Marsha Dunnick
  5

  The teller's are respectful and take care of business in a timely manner

  Response from the owner

  That's awesome to hear, Marsha! We'll be sure to share your feedback with our team at this location!

• B

  Brent Stewart
  4

  Couldn't get in today n it's a long line in the back. Only thing I wanted to do is open me a account. That's all.