Arvest Bank S Main St, Joplin

Arvest Bank Reviews

• S

  Shelly Goade
  5

  Matt & Geo, you guys are awesome, amazing, courteous, well dispositioned, determination & consideration for your customers is just phenomenal and I'm so glad that our personal and our business is with you guys! Arvest has been the best since my joining in 2016! Thanks sooo much

  Response from the owner

  Hi Shelly! Thank you for the kind words! We are thrilled to hear about your great experience and we will be sure to share this with the team!

• M

  Mindy Maples
  5

  So grateful for this bank. I have banked at another bank for 20+ years and was declined for a refinance. Funny how that works! Mike Brown at Arvest Bank was extremely helpful and was more than willing to refinance my loan with kindness and in one day!! I’m looking forward to changing all my accounts over to Arvest Bank! Thank you!!

  Response from the owner

  Hi Mindy! We are so happy to have you in the Arvest family! Thank you so much for the kind words, we will be sure to share this with the team!

• h

  herschel holland
  5

  Great bank for savings and checking .Friendly staff.

• B

  Brandi Shipley
  1

  I teach school in Joplin. I was needing to open and account and get something notarized. I went there on my break at 9:30 and doors are locked. I tried calling on Wednesday and Thursday and never did get to speak with an actual person. Is there anyone that works at the 7th and Main branch that can open me an account real fast it literally takes 10 min at most and get something notarized and I can be there by 9:15 a.m. today.

  Response from the owner

  We're so sorry to hear this, Brandi, and apologize for any inconvenience we may have caused. We would like to connect you to a member of local management to discuss further. Will you please send us your name and contact phone number to [email protected]?

• K

  Kaitlyn Stringer
  5

  I want to say just how grateful and appreciative I am of this building and the staff inside. They were the only ones who welcomed me out of the cold. Gave me a snack and told me I could sit for a few so I could find a ride home. And that's honestly the kindest people have been to me in quite a while. Most people forget that decency and patience and understanding should be automatically given and I will forever be thankful for their kindnesses today.

  Response from the owner

  Hi Kaitlyn, we are so touched by your kind words about our South Main Street branch in Joplin. We will be sure to pass along your wonderful feedback to our team. Thank you so much for taking the time to write your review!

• A

  Aaron Oglesby
  1

  This is the slowest bank ever. I have been here numerous times and a good majority of them have been me sitting in my vehicle upwards of an hour just for a simple deposit. If you want to be done in less than 10 minutes I would suggest using the ATM

  Response from the owner

  Hi Aaron, we’re so sorry to hear that your recent visit to our South Main Street branch in Joplin did not meet your expectations. We understand how valuable your time is and apologize for the inconvenience we may have caused. We would like to connect you to a member of local management to listen and learn more about your experience. Would you please send your name and contact phone number to [email protected]?

• K

  Kim Nally
  1

  A new low. I was just informed that my customers will be charged $5 every time they cash our checks EVEN THOUGH I have an account with them. Nickel and dime!

  Response from the owner

  Hi Kim, we’re sorry to hear that you feel this way and understand your frustrations. If you would let us, we would like to connect you to a member of local management to discuss more. Would you please send us your name and contact phone number to [email protected]?

• C

  Cherrie Love
  1

  I went here to deposit some money in my account and they sent a receipt with the wrong amount of deposit. I deposit 300 and and the receipt said 200. So i called them right away from the drive threw and they said they are going to see why they didnt deposit the other 100 so the lady comes back and said oh the other 100 was on the floor and then she said i deposit it in your account already. Like really? Didn't even apologize for losing my money. If i would of drove off that money wouldnt been in my account due to not knowing whos money it could of been! Since ive opened my account with arvest ive had nothing but problems with them. Will be closing my account soon.

  Response from the owner

  Cherrie Lor, we want to connect you with our management team. We are so sorry to hear about this. Would you please email [email protected] with your phone number so we can connect with you?

• T

  The Turtle Mom
  1

  Cant stand this arvest , I would choose any other Arvest to go to before this one. Everytime i go it's about a 20 to 30 minute wait. I have even had bank tellers roll their eyes at me . I will always go to the one on rangeline, they know how to do their jobs quickly without attitudes.

  Response from the owner

  Hi Jen, we’re terribly sorry to hear that you haven’t experienced great customer service and have not been assisted in a timely manner at our branch on S Main Street in Joplin, MO. We would like to learn more about your experiences with this location so that we can learn and improve. Would you mind sending your contact information to [email protected] so we can connect with you?

• L

  Lacie Nourani-Nolen
  5

  Kelsie P. is amazing! I love this bank plus the location!

  Response from the owner

  Thank you very much for your kind words, Lacie! We will share your wonderful feedback with Kelsie and the rest of the team at this location!