Arvest Bank Mabelvale Plaza Dr, Little Rock

Arvest Bank Reviews

• W

  Wanda Duncan
  1

  Literally the slowest bank I have ever been to. I come about twice a week for work and the customer service does not make up for the long wait time. I am currently in line at the drive through and have been for over 20 minutes at this point (only one car has been helped). I do not understand why it takes so long to make a deposit. I even went inside a few times thinking maybe they have a special process or something of that nature. NOPE!!! They just stop and gossip and make customers wait. Would literally bury my personal money in my back yard before using this bank.

  Response from the owner

  Hi Wanda, we're sorry to hear about this. We would like to connect you with our management team to listen and learn more. Would you please send your name, phone number, and any additional details to [email protected]?

• M

  MissBeeMarie
  1

  By far the slowest bank I’ve ever been to. Four tellers, but only one working the front, and one is working the drive-thru. Everyone else is standing around and not helping. Where’s the teamwork?

  Response from the owner

  We are sorry to hear this. We would like to connect with you to listen and learn more about your experience. Would you please send your name and contact number to [email protected] so that we can connect you with a member of local management?

• K

  KD Johnson
  5

  I've been with this Arvest for many years. I've always received very courteous, friendly assistance. If you go on a Friday, be prepared because they do get hit with many inside and drive through customers. They work quickly and efficiently, meticulously making sure you get taken care of as soon as possible. Being a consumer and having worked in management in a large retail setting, I can tell you, the representatives at this Arvest are quick to respond, greet you with a friendly smile and get you on your way. Even the Security man there was extremely helpful and pleasant. Thank You for a well put together team.

  Response from the owner

  Hi Kathy! Thank you for the kind words! We are so happy to hear about your wonderful experience at this location. Thank you for sharing, we will be sure to share this with the team!

• k

  kevin
  5

  Home owner yeah !!! 🎉🎉🍾🍾I really recommend arevest Bank Good bank Wow. I want to thank God. For that amazing mortgage loan officer. Ms Rosa Pèrez. She’s so nice and really helpful Rosa Pèrez. You’re the best. Thank you for your time 👍👍

  Response from the owner

  Thank you for the kind words, Kevin! We are so happy to hear about your experience! We are happy to have you in the Arvest family!

• D

  Da One
  1

  This is the worst and slowest arvest branch ever, this branch needs to be closed down!!!!

  Response from the owner

  We are sorry to hear that you feel this way. We would like to connect you with a member of local management to listen and learn more about your experience. Would you please send your name and contact number to [email protected]?

• D

  David Hagerty
  5

  Very friendly and quick to get you taken care of

  Response from the owner

  Thank you for this wonderful five-star review, David!

• M

  Mendy Dominguez
  3

  I was in today to add my husband to my account I opened last week at the Bryant location. We live closer to baseline, I could tell the man that came out to help us wasn’t happy. He asked what we needed help with and it was something he had never done before, well I explained that the lady from the other location said it could be done so he went and asked for help. He did get it done. We have a six year old and tonight laying in bed talking about our day she said, “mama, why was the man at the bank not happy”. Umm even a six year old can get your bad vibes. Smile and be happy, I feel that it would be better if you went home instead of making someone feel your not happy to help them.

  Response from the owner

  Hi Mendy, we would like to connect with you further to learn more about this experience. Would you please email [email protected] – we’d like to hear more. Thank you.

• S

  Shannell Lacy
  5

  Made an appointment and it was really fast.

  Response from the owner

  Hi Shannell! Thank you so much for this excellent review! We will be sure to share this with the team!

• d

  dale black
  4

  Great Bank accept every time I go here they just take my money might be because they have my truck alone but everybody here is very nice and pleasant the bank is well lit voice has a security guard doesn't seem like the Lions ever take long to get through and generally they have fresh popped popcorn

  Response from the owner

  dale black We appreciate your feedback. Dale, if there's anything we can do to make your experience better, please let us know! You can email us at [email protected] or call us at (866) 952-9523. Thank you for the review!

• t

  tammy cates
  1

  Worst customer service, employs are rude and even with an empty lobby were not willing to stop chatting about their personal stuff to help me I will never have an account there. If you need quick friendly service avoid this place at all cost.

  Response from the owner

  tammy cates We’re so sorry to hear about this. We’d like to discuss it with you. Please email [email protected] with your phone number or call us at (866) 952-9523 so we can have local management follow up.