Arvest Bank W Sunset Ave, Springdale

Arvest Bank Reviews

• C

  Charles
  5

  This has to be the friendliest, most professional group of folks I've ever had the pleasure of dealing with. This branch really shines and I always leave here feeling much better about my day. I really appreciate how wonderful they are at this branch after going to the Lowell branch. Wow, difference between night and day!

  Response from the owner

  Thank you for the five-star review, Charles!

• v

  velvet luna
  1

  Would absolutely not open a company account here. They wouldn't cash a check from an employer with out me opening an account. The other location said it wasn't a problem. This branch seems pretty disorganized.

  Response from the owner

  We are sorry to hear this. We would like to connect you with a member of local management to assist you and answer any questions you may have. Would you please send your name and contact number to [email protected]?

• E

  Erica Darling
  1

  Very rude. Would not allow me to cash a payroll check my job gave me who has an account there. I do not understand what a company account is even for then.

  Response from the owner

  Hi Erica, we are sorry to hear this. We would like to connect you with a member of local management to assist you and answer any questions you may have about cashing a check as a noncustomer. Would you please send your contact number to [email protected]?

• S

  Speedy Ale
  1

  Came here but did not get welcomed. There was no greeter when walking in. Waited around 20 minutes in the lobby and was never asked what I needed help with. Decided to leave due to bad customer service. I’m extremely disappointed.

  Response from the owner

  We are terribly sorry to hear that you were unsatisfied with the customer service you experienced. Customer service is our top priority and we would like the opportunity to listen and learn more. Would you please send your name and contact number to [email protected] so that we can connect you with a member of local management?

• S

  Sam O
  5

  I drive all the way from Bentonville just to come to this bank because everybody is so professional here. They love their customers here. I won't go to any other arvest branch.

  Response from the owner

  Hi Sam! Thank you for this excellent review! We are so happy to hear about your great experience at this location and we will be sure to share this with the team!

• c

  charla moyer
  5

  I love this bank it's our favourite for 25 yrs. They are so friendly the always know my name, they never forget my name even if I do the drive-in. The manager helps me in any problem I have had. It is just a great bank!

  Response from the owner

  Hi Charla, thank you for the wonderful review! We value customer service and are thrilled to hear about these experiences! Thank you for the review!

• G

  GL Long
  1

  Arvest bank is the worst bank to use. Doesn’t matter which bank you use - customer service is shoddy at best.

  Response from the owner

  We are sorry to hear that you feel this way. If you would let us, we would like to listen and learn more about your experience. Would you please send your name and contact number to [email protected] so that we can connect you with a member of local management?

• J

  JGX
  1

  Slow!!! 10 minutes in line and haven't moved yet. Only 1 car has made it through in this time. I will be filing a complaint with corporate. Lazy employees nerd to be replaced.

  Response from the owner

  We’re so sorry to hear that your recent visit to our location did not meet your expectations and understand your frustration. We would like to connect you to a member of local management to discuss further. Would you please send your name and contact phone number to [email protected]?

• J

  Jessi Ann
  5

  They're very informative. Would like the possibility for deaf individuals to communicate with staff through email since some don't have caption phone or family to assist them.

• G

  Guy LHeureux
  3

  Jury is out on this one. 20 years ago this was like a friendly hometown bank now they seem to be a large bank who treats me as a number and the hometown feel and friendliness seems to have gone by the wayside