Armstrong Bank S Western Ave, Oklahoma City

Armstrong Bank Reviews

• E

  En tropic
  1

  Have had constant issues with this institution since they changed names and abandoned a huge number of features they used to provide. First issue was that they did not replace the checks that were sold before the merger, which is equivalent to theft in my opinion. Not sure how such a thing is even legal, it certainly isn't ethical. Second issue is that they no longer have basic features like RTP, so instant deposit features of other companies no longer function, meaning you will need to wait several extra days for your payday if your job uses this feature. Apparently if people want decent banking now that "armstrong" has taken over we will all need to find new banks, unfortunate as I have been with this same bank for 16 years.

  Response from the owner

  Thank you for your feedback. We do apologize for your experience and would like to learn more, as taking care of our customers is always our top priority. If you’d like to discuss RTP or any other financial needs, please feel free to contact our OKC market president at 405-692-3400.

• J

  Jordan
  5

  Mandy helped me. I switched from Bank of Ok to Armstrong today and glad that I did. Armstrong is super customer oriented got helped and set up in about 10 mins. Thanks Mandy great experience!

  Response from the owner

  Thank you for sharing this review about how positive your experience was with Mandy as she helped you open your account. We'll make sure to let her know -- and we are so glad to have you as a customer!

• M

  Meleah Montgomery
  5

  My husband has been banking with this bank for years, so when I started my own business I decided to get an account here, too. I have been very pleased with my experience. It changed names a few months back to Armstrong Bank and they gave us credit for free checks, which I appreciated since I had bought my checks no too long before they made the change.

  Response from the owner

  Thank you to you and your husband for being customers! We are grateful to partner with you both. And, thank you so much for your kind review.

• n

  nicole williams
  1

  We were planning to use a heloc to buy a piece of land to build Our dream home on. After a 75 day close had only ordered the appraisal on our home 2 weeks ahead of time. Needless to say they were not ready to close and the seller was ready to walk. We got a 2 week extension which the bank was still able to meet. We were able to find other funds to close on the land despite the banks incompetence. Now we are approaching 2 months past the original close date and still have not been able to close on the heloc. Additional paperwork and verifications have been requested from the bank even after our close date which has continued to show their disorganization. I would not recommend this bank to anyone. Save your time. If you intend to close on your property use someone else.

  Response from the owner

  Hi Nicole - We are so sorry to hear of your experience, as we always strive to meet our customers' financial needs and exceed their expectations every single time. We will certainly have someone reach out soon to discuss your concerns. Thank you for your feedback.

• K

  Kyle Dickinson
  1

  I have never been more disappointed in what once was a great banking institution. They have proven themselves woefully unable to properly handle the merger, stimulus checks, and the COVID-19 crisis as a whole. I would not advise anyone to open an account with Armstrong, and I suspect that they will lose a lot of exisiting customers such as myself. I was with Republic for over 10 years, but I will be leaving Armstrong bank as soon as possible.

• C

  Crystal Roby
  4

  This bank has a few very solid employees who truly care about their customers and their business. Thank you to them.

• J

  Jill Thompson
  5

  I received excellent customer care and enjoyed doing business with Brent Colgan. I would highly recommend Armstrong Bank to small business owners.

  Response from the owner

  Thank you for sharing your experience and for your recommendation of Brent and Armstrong Bank. It is our privilege to partner with you.

• B

  Brittany Cole
  5

  I love this branch. They have saved me from fraud, given me free ATMs, and helped me with disputes when I was unsure. I would totally recommend to anyone!!!

  Response from the owner

  Thank you for your kind words. And, thank you for choosing Republic!

• I

  Ian Palmerton
  5

  Awesome people, I desperately showed up right at 6 and they still saw me. Matt was his name, needs a promotion and a raise!

  Response from the owner

  Thank you so much for sharing this review! Matt Woodland is definitely a great banker. And, if you can believe it, he's an even better person! Thank you for choosing Armstrong Bank.

• J

  Joshua Marion
  5

  Simply the very best in customer care, integrity, and genuine honesty. I'll never bank any where else.

  Response from the owner

  Thank you so much for your kind words. We're honored that you choose Republic.