Oklahoma's Credit Union Sw 119th St, Oklahoma City

Oklahoma's Credit Union Reviews

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  Terry Brown
  5

  Every glad to do business with them. Got my car financed there. Very nice people. Will continue to use them..

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  Jim Ladd
  1

  Horrible bank. First started sending letters after getting a car loan saying I was not insured. However I was. I called many times and was told not to worry I was good. Then they put insurance on my note. Then they send my title to a dealership by mistake ( instead of sending it to me). 4 months goes by with me actively calling about the title like the insurance situation. Finally last Friday they tell me to come get a copy and file for lost title because the know my vehicle was impounded due to no registration. Show up to get copy and low and behold it’s the original title. Now they say I am out late fees and impound even tho they admit to sending the title to wrong person Nothing but incompetent! This will cost me hundreds of dollars on their mistakes!!

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  Jim Clark
  1

  40 year member. The ATM outside no longer works? Was told they might get a new one in 5 months! Did not care about customers!

  Response from the owner

  Hi Jim, thank you for your review. We apologize for your recent experience. A new digital teller machine will be installed in the ATM's place tomorrow. Someone will reach out shortly to clear up any confusion. We appreciate our long-time members!

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  Lisa Huffhines
  1

  I only gave this financial institution a one star is because I was given choice of negative 5....I have had the absolute worse experience with no call backs after leaving voice mails..no answers to questions because of lack of knowledge and days to get back to me with answers that weren't helpful or needed more time to find answers. Did everything they said I needed to do and in the end didn't need any of it because your Institution disregarded such items/documents. Would not or ever will recommend.

  Response from the owner

  Hi Lisa, we've been trying to reach out to you for a couple weeks now to help with any issues you're having. Please give us a call at 405.606.6528 so we can help you out.

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  Mike Co
  3

  I feel let down! That after many years and multiple loans paid off. They would not approve a small loan! I have always been treated fairly until now. Loyalty to One Bank doesn't mean what it used to !

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  Joanna Alba
  1

  Worst bank they are very slow when it comes to claims and they will not answer the phone what so ever !

  Response from the owner

  Hi Joanna, thank you for your review. We're sorry to hear about your experience. We've passed your feedback on to the appropriate team and someone will reach out shortly to assist you.

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  Deborah Piccin
  5

  Tim was my loan officer. He was great! I was looking for a financial institution to finance a vehicle. I applied in the morning and went to pick up my vehicle before 5pm. I applied over the phone. And sign the papers electronically through email. I tried 3 other financial institutions all of which turned me down for a vehicle loan. I would definitely recommend Oklahoma's Credit Union to anyone looking for a loan. Thank you

  Response from the owner

  I am so sorry for the late reply, but we appreciate your review Deborah! We'll make sure that Tim knows how happy you were with your purchase.

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  Ranae Kilpatrick
  3

  So I was told that OECU helps state employees and I went in to apply for what they call a lifestyle loan which would’ve been a debt consolidation for me. I have loans that are out which are Signature Loan‘s but in order for me to be approved with the credit union I have to have a significant amount of collateral or a cosigner. I don’t understand when you see I’m paying out over $1000 a month In signature loans that I could definitely afford the credit union monthly payment and I would’ve had the monthly payment deducted from my account and therefore wouldn’t ever be late on payments. Just like I have done with all my Loan’s. What a waste of time and not to mention the inquiry on my report. So I will tell people before they go there that they need to have Outstanding credit. I’m sorry they couldn’t help.

  Response from the owner

  Thank you for your feedback, Ranae. We would be happy to address your concerns; when would be a good time for a supervisor to contact you?

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  Tj Robinson
  5

  We have always had very good experiences with OECU. Our loan office was Melissa Hoffman. She has helped us on other loans in the past, and she is always very knowledgeable, professional and reachable. I will continue to do business with OECU because everyone I have encountered is very nice and helpful.

  Response from the owner

  Thank you so much for the review. Sending this on to Melissa - she will be happy to hear this!

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  Rafael Perez
  5

  We purchased our car with them 3 years ago. They were the only financial place at a big dealership that took a risk with us be a use of our credit scores. We paid it off and purchased another that day the finance company the dealership wanted us to go with interest was to high. So the manager at oecu told us she could save us 3.5% on interest. She fought for us while we were there called the loan underwriters she plead our case and great payment history and bam she hooked us up our payment is going to be 70 dollars cheaper a month with all the extra warranty,gap coverage.

  Response from the owner

  So happy we could help you! Thank you for sharing your experience.