Apple Federal Credit Union Junction Plz, Ashburn

Apple Federal Credit Union Reviews

• I

  Irfan Syed
  5

  Staff is very cooperative and Bank manager is very helpful. ATM out of order most of the time.

• M

  Miranda
  5

  Eddie is the best, he walked me through a number of services I needed taken care of with transparency and clarity - I highly recommend coming here if you are young/a new borrower like me!

  Response from the owner

  Thanks for the kind words, Miranda! We've passed along your feedback to Eddie. 🙌

• R

  Ray Floyd
  1

  ATM almost never in service. I see they replied and stated the ATM issue was resolved today. I'll be giving a new review every time I go by there(it's on my way to work) and it is "temporarily out of service". This has occurred regularly over the past 6 months at least but probably more. I just finally got tired of seeing that out of service message.Let's see if anything changes due to being called out publicly. Still 0 stars (I had to put 1 to post) but if it is operational next week I will give a star and a comment.

  Response from the owner

  Thank you for reaching out Ray, we value your feedback. We're sorry you're having this continued experience with our ATM at this location. We'll relay this feedback to the appropriate parties to see if there is an underlying issue. If you need anything else, please call our Member Solutions Center at 703-788-4800 and are available Mon-Fri, 8 a.m. – 6 p.m. and Sat 9 a.m. – noon. Update: Ray, we have been informed that the issue we had with the ATM is fixed and that is was back online as of this morning.

• E

  Echoing Owl
  5

  A jolly good experience. Came in to make a deposit and was in and out in about 15 minutes. People are helpful.

  Response from the owner

  That's so great to hear! 🙌 Thanks for sharing your experience at our Ashburn branch with us.

• c

  cole daly
  5

  the chimp in the bathroom was very playful and friendly. bit my finger pretty hard though

• J

  JB
  5

  Great bank, and very friendly/helpful staff!

  Response from the owner

  We're glad to hear you had a great experience at our Ashburn branch!

• W

  Winter
  3

  Nothing special. Sometimes a bit slow.