Anderson Brothers Bank N Main St, Summerville

Anderson Brothers Bank Reviews

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  Terry Easterlingj
  5

  Called one afternoon for a loan and got a call back the next day. Loan was approved and scheduled an appointment for the next day. Got there early and only had to wait about five minutes. Linda moneymaker made us feel like we were old friends and all paperwork was ready. All banks should have their branch managers take lessons from her on how to treat customers. I will highly recommend this branch to my friends for their banking needs. Great place to do business and sorry I didn't know them until recently.

  Response from the owner

  Terry, thanks so much for letting us know about the service you received at our Summerville office. We'll be sure to pass this on to Linda and hope to serve this level of customer service to you for many years to come!

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  Ryan Bush
  5

  I just want to thank Linda Moneymaker again for her assistance in helping me purchase a new 2022 ICON Golf Cart today! I didn't submit my application until late yesterday afternoon and by this morning she was able to get me approved and help me get all my documents signed (via email) in a few short hours. The process was streamlined, she was thorough and provided details to every aspect of the application so I was well-informed and felt appreciated. I would recommend Linda to anyone looking for golf cart financing. Thank you, Ryan

  Response from the owner

  Wow! We are blown away by your awesome comment, Ryan. We'll be sure to pass it on to Linda in our Summerville office and look forward to providing this level of service to you for many years to come!

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  Deb R
  5

  I've had several experiences with Anderson Brothers Bank and my most recent transactions prompted me to write this review. On my way to Myrtle Beach to pick up a new ATV, I called Sue to see if she could get me a better rate than what the dealership offered. As I was making the drive with an empty trailer, she worked to review my loan application and contact the dealership for documents. When I arrived, my application was approved and the dealership paperwork was completed. I needed to take a few pictures of the 4wheeler and sign the dealership paperwork. I picked up a check in Myrtle Beach and brought home my new toy. I'm throughly impressed with the level of personalized customer service and diligence to complete this transaction within a few hours on the same day. Thank you again!!

  Response from the owner

  Deb, thanks so much for sharing your experience with us. We will be sure to pass this awesome 5-star review on to Sue in our Summerville branch location and look forward to providing this level of customer service to you for years to come!

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  Carla Stewart
  5

  Linda Moneymaker and her team and Anderson Brothers Bank (Summerville) have been exceptional since the beginning. We joined this bank a few years ago, and every time I need them they are there. When we started we did not have much business, but that did not stop them working with us and extending us credit. As our business grew we easily could go to the bank and ask for assistance with our the use of our account in different ways. What is so great is that they know you when you walk in the door. We are not just the next person, but they know our name or when they look at the account they know our business. I am so happy we chose to join Andersson and leave Chase. We will keep our business and personal accounts with Anderson because they have the best service ever.

  Response from the owner

  Wow! Thanks so much for sharing your experience with us, Carla! We are thrilled that Linda and the rest of our team at the Summerville branch location exceeded your expectations. We have a great team and consider ourselves incredibly lucky to have you as a customer! Thanks again! <3

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  Christopher Podmore
  5

  This was my first experience with Anderson Brothers Bank and I'm extremely impressed. Sue was a pleasure to work with and went above an beyond! I have been with my same bank for decades and even when I had $75000 in my account, I was never treated as well as Sue treated me. She helped me reduce a very high interest rate loan to a much, much lower rate. Can't say enough great things and seriously thinking it is time to change banks. If you are on the ledge about applying with them, you need to just go ahead and do it. I have worked in customer service for 30 years and Anderson Brothers Bank and Sue deliver top notch service!

  Response from the owner

  Wow! Thanks so much for sharing your experience with us. This is awesome to hear and we'll be sure to pass it on to Sue Cail in our Summerville branch location. We count ourselves lucky for wonderful customers like you and look forward to providing this level of customer service to you for many years to come! Thanks again for sharing the love! 💚

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  Jeremy Box
  5

  Was really great working with Sue! Very polite and knowledgeable! She went the extra mile to make sure we were happy and comfortable with our loan. Will definitely recommend ABB to others!

  Response from the owner

  Thanks so much for sharing your experience with us, Jeremy! We'll be sure to pass it on to Sue in our Summerville office and look forward to providing this level of customer service to you for years to come!

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  Dave Cumba
  5

  Linda Moneymaker is wonderful to work with. Got a email from her at 7AM this morning that she was working on our loan. Made this process very easy. Thank you!!!!

  Response from the owner

  Wow! Thanks so much Dave for sharing your experience with us. We'll be sure to pass it on to Linda in our Summerville office and look forward to providing you this level of customer service for years to come!

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  Lauren Q
  1

  This bank will leave you on hold for over 30 minutes and whenever you finally get someone on the phone they will hang up on you. It’s happened to me numerous times. I’m stuck with a auto loan with this bank and it’s my biggest regret. There is no way to access the payment online Bc they changed the whole website around. So you have to call in order to get your loan paid and you have to give them all of ur personal information like card information/ social. The morning of your payment date they will harass you and keep calling until you answer the phone but when I call nobody is anywhere to be found. Wish I could give 0 stars

  Response from the owner

  Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please call 800-345-8081 and ask to speak with Joanne.

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  Christin Hernandez
  5

  Great experience! Linda was attentive and pleasant to work with. I would definitely use them again and recommend to anyone.

  Response from the owner

  Thanks so much for sharing your recent experience with us, Christin! We are thrilled Linda in our Summerville branch location hit the mark and hope to have you as a customer for many years to come!

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  Olivia Johnston
  2

  Hiring process is ridiculous. Interviewed with ABB on October 13 2021 and did not hear anything back. I left a voicemail and a message for the hiring manager on October 22 after not hearing back a week later after they stated they were urgently hiring. He informed me that they were still making a decision and I would hear soon. On November 1st after still not hearing anything I reached out stating that I could not wait to hear back any longer as it had been almost 3 weeks since an interview. The people were very nice and I was looking forward to an opportunity with ABB but the lack of communication between them and candidates is not a good look.

  Response from the owner

  We appreciate your interest in joining our great team and sorry to hear of untimely response time. There is someone looking into this so in the future will be a much more pleasant experience.