1st Franklin Financial N Main St, Summerville

1st Franklin Financial Reviews

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  JENNY C
  5

  This is absolutely the best financial loan company in the local area! Bill and his associates are always friendly and ready to assist with any need you may have. Also, the lowest rates available anywhere! Very pleasant atmosphere! Thank you, Bill! S C

  Response from the owner

  Hi, Jenny! We can't thank you enough for leaving us such a kind review! We look forward to serving you again soon.

• J

  Jim Longsine
  5

  I have been customer since 2009 and have always had a great experience. The staff is always friendly and knowledgeable. The loan process is easy and quick. I highly recommend 1st Franklin of Summerville for all of you loan needs.

  Response from the owner

  Hello, Mr. Longsine! Our team always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and delivering customer service right!

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  Tamika Wade
  5

  The staff at First Franklin, Summerville is overall awesome, they understand the struggle and work hard to get you what you need. I would never go anywhere else.

  Response from the owner

  Hello, Tamika! We will always try our best to provide you with the best service possible. We appreciate your loyalty to our Summerville team!

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  Alejandro Ramos
  5

  Ms. Donna and Bill are aboslutely the best. They have always been there when I needed them. Not only were they able to help me out several times, they became like family. I will always be grateful to have done business there and to have met these amazing people.

  Response from the owner

  We recognize that the core of our business is our customers. With that in mind, we pride ourselves on having staff that is passionate about what they do. We can't thank you enough for your kind review!

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  Margaret Dietz
  5

  I have been a customer with 1st Franklin Financial since 2010. I am happy to say 2011Donna started working there. She has become like family always goes that extra mile and gives excellent customer service. Thanks Bill Greenleaf you have a great staff!

  Response from the owner

  Everyone here in our Summerville office takes pride in what we do, and it is through feedback like yours that we renew our commitment to always trying our best.

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  Chelsea Menning
  5

  I love these people. I know that whenever I go there they will treat me with respect and help me with my needs. Even if it's been a while since I went in they always remember who I am when I come back. Donna and Veronica are always friendly and professional. I wouldn't want to take my business anywhere else.

  Response from the owner

  Ms. Menning, we believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our Summerville staff to deliver the best possible service.

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  Lynn Williams
  5

  Bill Greenleaf, the Manager and his staff were all the upmost professional with my business. They were also very organized and thorough during the process. Thank you for your patience and treating me like a person rather than just a loan customer. You stand above the rest!!

  Response from the owner

  We realize our customers are busy and knowing that you took the time to voice your opinion and give us such high accolades validates every effort we make to go the extra mile. We are happy to hear that our Summerville office delivered such great service!

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  Andrea Taylor
  5

  I have been doing business with 1st Franklin of Summerville for years. I started with a small starter loan because my credit in the best shape. By making my payments on time I was able to pay my loan off. i recently had a death in my family and needed some traveling money Donna and the manager Bill was able to get me what i needed in a short time in order for me to travel. to be with family. Thanks first Franklin for always being there. Andrea Taylor of Summerville

  Response from the owner

  Hi, Andrea Taylor! Thank you for sharing your experience! We are happy that we could be there for you when you needed us.

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  SA Strickland
  5

  When one is in need of a small loan during difficult times, the idea of applying for such can be quite uncomfortable . However, my personal experience with First Franklin Financial in Summerville SC has been quite the opposite. The manager , Bill Greenleaf, along with his staff , Donna and Megan, are professional as well as courteous. My interactions with them has always been pleasant and my privacy respected. The atmosphere in their office is friendly , caring and comfortable as they are more than willing to work with their customers. Without hesitating, I highly recommend the fine people of First Franklin Financial in Summerville SC to anyone in need of ''a little extra help .''

  Response from the owner

  We realize our customers are busy and knowing that you took the time to voice your opinion and give us such high accolades validates every effort we make to go the extra mile. We will be sharing your review with the team to encourage them to continue to strive for excellence in customer service.

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  Marilyn Lary
  5

  1ST Franklin is just like family. Mr Bill, Mrs Donald ,Mrs megan are so friendly. If u in need of a Loan I'll recommend u go by and see my friends at 1st Franklin in summerville. They will treat you like they know you all their life. I want to thank them for all they done for me and my family. They will make sure that you get the loan you deserve. Thanks again for all your help. Marilyn Lary Please stop inand see my Friends.

  Response from the owner

  We are delighted to read how our Summerville staff delivered above and beyond your expectations. We will do everything in our power to make certain every single visit is equally delightful.