Amscot - The Money Superstore Main St, Dunedin

Amscot - The Money Superstore Reviews

• K

  Keith Irby
  1

  I've been here on two separate occasions for notary services. Took them 20 minutes to look over my documents to tell me they can't do it. Don't waste your time if you need any important stuff notarized.

  Response from the owner

  Thank you for sharing your recent experience. We’re disappointed anytime we hear that a customer’s visit fell short of the standards we strive to meet. Please allow us the opportunity to address this issue with you at your earliest convenience by calling our customer care line at 1-800-333-6130. We look forward to resolving this for you!

• A

  Alycia Keeley
  1

  There is an older lady with short dark hair who works at this location who is without fail incredibly rude to me whenever I have to deal with her. She mumbles under her breath and seems upset she's being made to do what she is paid to do. Last time she gave me attitude when I came to get change and was complaining about how everyone has been going in to get change that day and how ridiculous that was. I've been holding off on making this review because I'm customer service myself and everyone has bad days but it's every single interaction with her and if I were to act this way toward my customers I'd have been fired. It's maybe best if she looks for a job where she doesn't have to work with the public because she is genuinely awful to interact with.

  Response from the owner

  At Amscot, we are always looking for ways to improve our service! We care about each and every experience a customer has in our branches and your feedback helps us to do that. If your issue is still unresolved, please call our customer care line at 1-800-333-6130 so we can further assist you!

• M

  Michael Robinson
  4

  A good place to cash a check or get a free money order. Especially when your credit union is closed and you need cash. 5 out of 6 experiences here were positive 1 was negative, I had a rude cashier. Generally speaking the employees are professional, efficient and courteous. Overall, a pleasant place to do business!

• c

  chazed banger
  1

  Went in to get a few papers noterized. After them telling me to sign the papers I needed to sign in front of a notary they told me they could not notorize them.. uninformed employees are the worst kind of employees.

  Response from the owner

  Thank you for sharing your recent experience. We’re disappointed anytime we hear that a customer’s visit fell short of the standards we strive to meet. Please allow us the opportunity to address this issue with you at your earliest convenience by calling our customer care line at 1-800-333-6130. We look forward to resolving this for you!

• K

  Kathleen SandsMartin
  2

  The website states you are open till 9pm on Saturday’s’. I called two offices: Dunedin and US 19. No one answered and there is no message stating hours have changed. Pls update your website if you are not going to be open till stated hours

  Response from the owner

  Thanks Kathleen. Like many other business, COVID-19 does have many branches with temporary reduced hours. We do however, have many 24 hour branches that remain open 24 hours a day. Thanks again for your feedback and we hope soon to be back to normal operating hours.

• J

  J M
  2

  The general attention and attitude was not good, sorry but I don't like that.

  Response from the owner

  Thank you for your feedback. We apologize you had a bad experience with us. If you would like to discuss further, please give us a call at 1-800-801-4444 so we can assist in resolving your concerns.

• J

  Jeff Stone
  1

  Took 20 mins pre person 30 mins to cash a check at this establishment

  Response from the owner

  Our customers mean everything to us, and we pride ourselves on delivering the kind of customer care and attentiveness Amscot has become known for. Please call our customer care line at 1-800-333-6130, so that we can learn more about your recent visit and take the right steps to ensure your next Amscot visit is a great one

• K

  Katherine
  5

  Convenient and they give you candy!

• R

  Rich Parler
  5

  Always there for me !!

• M

  Matt D (M.A.D.)
  1

  Not informative or friendly, I'd suggest going elsewhere.