Amscot - The Money Superstore S Goldenrod Rd, Orlando

Amscot - The Money Superstore Reviews

• s

  sunflowero girl
  1

  They refused to cash my check because I had clicked Mobile deposit on the back of my check and they couldn't even verify if that was true or not and I told him I promised I was trying to do mobile but I never did it they're freaking money store can't they check if a cash is checked or not. I don't like the fact that they could assume you actually did mobile and cash a check when they don't even verify that which I never cashed this check so now I'm moneyless until the next day because my bank is actually closed hence the convenience of amscot. It's ridiculous to me how she had an attitude with me when I showed her my bank account and it's a negative balance and there should be a way to prove if a check is cashed or not I mean you are a money store after all!! People change their minds I was trying to do a mobile check by change my mind because that takes a few days hence why I came here So the woman who looked Hispanic was very rude to me like just her attitude like you're working customer service please change it

• N

  Naomi Indarte
  1

  This store is the worst everytime I go it’s a problem there either rude or they act like you don’t exsist. Today I came in and waited 20 min before I had to say something. There was 3 workers and not one could welcome me or ask me to wait . I had to correct them today because they proceeded someone that came after and all they told me was that they were just answering questions but still was proceeding with That same customer and her issue. After that they got to me and didn’t want to fix my issue I was told I couldn’t get an amscot card because I had to call and I corrected them because it wasn’t my first time getting a card so than she gave attitude and was like well it’s gonna be 9.95 which i already knew but was told in a rudly manner. I do not recommend this amscot and hopefully they can get corporate involved.

  Response from the owner

  Thank you for your feedback. We apologize that you did not have best experience with us and we have forwarded your feedback to the District Manager for the area. If you would like to discuss further, please give us a call at 1-800-801-4444.

• M

  Milagros Elias-Llograt
  5

  Wanda and Roxana are very nice assistant leader/leader. Any time the I went to 131 Goldenrod they served me with pleasure. This 2 are the best.

  Response from the owner

  Thanks for being a great customer!

• B

  Beth Kaplan
  5

  Needed a money order and it was fast and free to get one.

  Response from the owner

  Thank you for your feedback! And for being a great Amscot customer!

• R

  Richard Garzon
  4

  Nice and courteous oh and fast too. Great service amscot for a nice change.

• A

  Anashia khan
  1

  If I could give this amscot a negative star rating I would, they are the absolute worst. The people are terrible and rude. They are racist, literally profiling customers as they come in. I absolutely dislike amscot, there is a reason why they’re closing down locations left and right. Good riddens

• D

  Delfina Martinez
  1

  Only place that you need an ID to print out a Money Order of a $1,000. Ridiculous! If you don’t have your Id on you, just do yourself a favor and go to Walmart.

• M

  Malikai
  1

  No help at all like the don’t even wanna be there

  Response from the owner

  At Amscot, we are always looking for ways to improve our service! We care about each and every experience a customer has in our branches and your feedback helps us to do that. If your issue is still unresolved, please call our customer care line at 1-800-333-6130 so we can further assist you!

• M

  Michael Uribe
  5

  Always patient always willing to help

• J

  Jorge Monteagudo
  5

  Everyone is very professional and attentive.