Amscot - The Money Superstore Vineland Rd, Kissimmee

Amscot - The Money Superstore Reviews

• G

  Ginely Perez
  1

  To whoever that finds this helpful… I was in yesterday to cash a check and Elisa was the person who attended me. Let me just say this, I have never been to an establishment and have been treated the way I was treated by Elisa. She was very rude and unprofessional. There was a problem with cashing my check and instead of finding a solution, she shut me out and tried to send me on my way. This is not how someone should be treated and this was not just to me but for other customers that were there. I will NOT be using Amscot services again. Elisa needs reevaluated and re trained. Or maybe even FIRED.

  Response from the owner

  Thank you for your feedback. We apologize that you did not have best experience with us and we have forwarded your feedback to the District Manager for the area. If you would like to discuss further, please give us a call at 1-800-801-4444.

• D

  DaysWithZay
  1

  I don’t know who she is (a manager?) but every time I come here she gives me attitude. It just makes for an unpleasant experience and I wish she could take some customer service classes.

  Response from the owner

  We apologize for your experience with us. We have sent your feedback to the District Manager for the area. If you would like to discuss further, please give us a call at 1-800-801-4444. Thank you.

• E

  Ez canalla
  1

  They forgot to give me my change and I have to come back in to claimed .This amscot is located near my place that's the only good thing about it and that's why the 1 🌟 and because Google don't allow me to do 0 . I use amscot to pay some of my bills and child support for the past 3 years. I also buy money orders for a over 2 years but I have enough of the poor costumer service and long waiting for simple task operations and yes they will make you feel like they doing you a favor instead of treated you like a costumer . Do your self a favor and do online payment for your bills and others. Next blockbuster here a dinosaur about to be extinct. Ciao anscot

  Response from the owner

  Thank you for your feedback. We apologize you had a bad experience with us. If you would like to discuss further, please give us a call at 1-800-801-4444.

• C

  Candice Brown
  1

  They offer notary services but not all the services a notary is supposed to provide. They are clueless

  Response from the owner

  Thank you for your feedback. We do offer notary services but there are some documents that we do not notarize. For a complete list, please call or visit your local Amscot branch.

• R

  Robert Moreno
  1

  Worst experience I’ve ever had in a store. Carrisea looks like she hates working there and doesn’t want to talk with the “costumers”, at some point I said “I don’t understand that point, can you please explain me again?” And she put her hand on her face (looking upset) and said “I don’t understand either” the other worker stepped in the situation trying to explain me not in a nicely manner as well. I would never come back to this amscot again.

  Response from the owner

  Thank you for sharing your recent experience. We’re disappointed anytime we hear that a customer’s visit fell short of the standards we strive to meet. Please allow us the opportunity to address this issue with you at your earliest convenience by calling our customer care line at 1-800-333-6130. We look forward to resolving this for you!

• J

  Joe Wallace
  5

  Very nice and super fast!!! Went there on Monday morning and the manager helped. Nice lady, in and out in no time.

  Response from the owner

  Love to hear this feedback! Thanks for sharing it!

• T

  Tahani Fseisi
  1

  The women working today around 2:00 pm maybe she was a manager, was absolutely unprofessional! Very rude, no customer service was given today at this establishment. Many reasons why you have terrible reviews. Will never return after being a loyal returning customer.

  Response from the owner

  Thanks Tahani for your feedback. We apologize you had a bad experience with us and we have forwarded your feedback to the District Manager for the area. They will be in contact with you to address and resolve your concerns. Thanks again for choosing Amscot!

• J

  Jesus Alberto Turmero Gonzales
  1

  Horrible customer service! I was trying to just send money to my people on Mexico and the do a lot of questions. It’s fine the question I understand the policy but do it with actitud and also declaim you request with an smile in there face. To be honest I was a pretty awful experience I’m not playing coming back. I went to the western union on publix and they send my money in just 5 minutes. The problem it’s mascot, not wester union.

• L

  Luc RAJAONARISON
  5

  We are French and we needed help to activate our Sun pass and to credit it.The agent Was very Nice with us.Thanks for her help and explications.

• K

  Karen Santiago
  1

  horrible customer service, over 15mins to send western union, should have more cashiers, no consern from employees about my needs and time waiting in the window for them to help me, won't recommend!!