Amscot - The Money Superstore US, Mt Dora

Amscot - The Money Superstore Reviews

• L

  Leslie Rodriguez
  1

  Came in around 10:30am in the morning my boyfriend was just asking question she wanted roll her eyes be rude to my boyfriend not gonna do your job right don’t be rude to your customers

  Response from the owner

  We apologize for your experience with us! This is not the type of service we expect our associates to give to our customers. If you would like to discuss more please give us a call at 1-800-801-4444. We will pass this feedback along to the District Manager so it can be addressed.

• J

  Jane Ramey
  1

  I went to this store last night to make change for $50 for my yard sale this weekend. I received $10 in a roll of quarters, $10 in ones, fives and tens. When I broke open my roll of quarters this morning I find two nickels! Don’t go to this place they will take your money!

  Response from the owner

  Thanks Jane for your feedback. Amscot does not roll their own coins so it sounds like it may have been an error from a delivery. Regardless, thank you for bringing this matter to our attention. If you could like to discuss further, please give us a call at 1-800-333-6130 so that we may give your issue additional attention and continue to earn your loyalty. Thanks again for choosing Amscot!

• N

  Nancy Grill (Nance)
  5

  I’ve had nothing but great experiences with the people at the Mount Dora/Eustis Amscot. Everyone is friendly, efficient and if I ever had a problem, they solved it.

• G

  Gulnara DeCarlo
  1

  Very Negative!!! 07/20/ 2019 Saturday ( evening ) two employees of the Amscot Store #241 for two hours - mocked me!!!!!!!! I tried to send money through the Western Union to my girlfriend , who was in other country on vacation... they did everything possible to make me feel nervous and offended !!!! I don’t know what that female employee wrote or said to Western Union but in the end, my money transfer was cancelled!!!! So, I could not help to my friend in critical situation because of this two “ people “

• J

  Jason Hopkins
  5

  Even though o was in town cashing a huge check because. Of work They were fast and thorough to get my money

  Response from the owner

  Great to hear this feedback! We love our customers!

• C

  Christina Johnson
  5

  I get money orders from them, monthly and have never had a problem. Staff is friendly and have begun to remember my name!!

  Response from the owner

  Great to hear! Thanks again for choosing Amscot!

• S

  Samantha Hudson
  1

  The employees are rude and talk to you like your dumb when asking questions. They really act like they dont want to be at work.

  Response from the owner

  Thank you for sharing your recent experience. We’re disappointed anytime we hear that a customer’s visit fell short of the standards we strive to meet. Please allow us the opportunity to address this issue with you at your earliest convenience by calling our customer care line at 1-800-333-6130. We look forward to resolving this for you!

• M

  Matt Martin
  1

  Would not accept rolled quarters as payment for a money order. US currency issued by the Federal Reserve....smh.

• s

  stan mogilevksy
  3

  Didn't open up.at 7 am last two weeks I went haf to go out to lessburg

  Response from the owner

  Thank you for sharing your recent experience. We’re disappointed anytime we hear that a customer’s visit fell short of the standards we strive to meet. Please allow us the opportunity to address this issue with you at your earliest convenience by calling our customer care line at 1-800-333-6130. We look forward to resolving this for you!

• G

  Gary Rawlins
  1

  Said 24 hour amscot but they were all closed especially the one I was looking for and eustis

  Response from the owner

  thanks John. If you go to our website www.amscot.com you will see the closest 24 hour Amscot near you. Thanks again for choosing Amscot!