Amscot - The Money Superstore W New Haven Ave B, Melbourne

Amscot - The Money Superstore Reviews

• D

  Danny S
  1

  Understandably, they want payment when you owe. However, this doesn't mean harass people with phone calls every 2 days when the customer says they can make a payment in 2 weeks. When I called back, the lady hung up on me and was impatient when I just called to ask for the harassment to stop. I had to call corporate to tell them the calls abd harassment wouldn't stop. They tell me they'd 'make note of what I said', but never follow through on their own words. I'm looking forward to not doing business again.

  Response from the owner

  Thank you for your feedback. We apologize that you did not have best experience with us and we have forwarded your feedback to the District Manager for the area. If you would like to discuss further, please give us a call at 1-800-801-4444.

• E

  Elizabeth Puckett
  1

  Customer service was horrible they were rude and acted like I was an inconvenience. Never stopping at this location ever again!And also because they took 20 minutes to look at a five dollar check I ran out of gas on the side of the road with my four-year-old. Thank you again Amscot!

  Response from the owner

  Thank you for your feedback. We are sorry that you had a bad experience with us. If you would like to discuss, please give us a call at 1-800-801-4444.

• W

  William Gaudette
  1

  I Have Cashed Checks At Amscot Before And They Charge A Fee For Cashing Checks Which In Reality Is Very Wrong To Do And Its Something That Should Never Ever Be Allowed To Happen. There is no Legitimate Reason To Ever Charge Anyone A Fee To Cash Any Check. Do Away With The Check Cashing Fee. A 1 Star Review. But Yes Overall The Service Is Quick. I Give It That Much.

  Response from the owner

  Thank you for sharing your recent experience. We’re disappointed anytime we hear that a customer’s visit fell short of the standards we strive to meet. Please allow us the opportunity to address this issue with you at your earliest convenience by calling our customer care line at 1-800-333-6130. We look forward to resolving this for you!

• A

  Alonzo Lewis
  1

  Well if you want to have a bad experience go to Amscot. We go there almost everyday because they advertise NO limits. That is a lie, and if you call corporate you get the run around. I have been going to the one by the mall for over a year, and now they refuse to give us any money orders. If you talk to Duane the manager he says its up to corporate, if you talk to corporate they say its up to the site. False advertisement that is what they are doing.

• Y

  Yvette Matos
  1

  This store was no help at all, they did want to help me with extending my last payment of a installment plan. During hard times with people being laid off or hours reduced from work they were heartless. I ended up calling corporate and they were very helpful in extending the payment

  Response from the owner

  Thank you for sharing your recent experience. We’re disappointed anytime we hear that a customer’s visit fell short of the standards we strive to meet. Please allow us the opportunity to address this issue with you at your earliest convenience by calling our customer care line at 1-800-333-6130. We look forward to resolving this for you!

• d

  david winkler
  5

  fast service but quite pricey to cash a paycheck,,,,,,,,,,My work takes me all over central Florida and there is always an Amscot near but none in Titusville,,,,Hmmmmm whats up with that ??

• L

  Lance Walters
  1

  First and last time I walk into one of these locations again. Go somewhere else when you need a check cashed

  Response from the owner

  Thank you for your feedback. We are sorry we were unable to assist you with cashing your check on your recent visit. Our goal is to help every customer who walks through our doors! Unfortunately, there are times when company policies or state regulations place limitations on what services we are able to perform. Please call customer care at 1-800-333-6130, so that we can work to find another possible solution for you.

• S

  Sharlene Haven
  5

  People r so friendly they r kind if any ?s they have the snswers

• R

  Richie Rafferty
  2

  Dislike the whole company won't change.

  Response from the owner

  Thank you for your feedback. If there are concerns you want to discuss, please give us a call at 1-800-801-4444.

• A

  Anka Mühle
  1

  Natascha was nasty, uninformative and had a bad attitude... very bad service... like the other one better