American Pacific Mortgage Ridgeview Dr, Reno

American Pacific Mortgage Reviews

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  Tony C
  1

  Tara McCafferty is unprofessional, and She does not communicate the process nor keep us informed of the following steps making up excuses like chid. I would not recommend any services. Because of her, there was delayed by 90 days may 30,2021  home offer was accepted and delayed appraisal inspection because of Tara McCafferty staff. Appraisal inspection was done on July 12, 2021, and the report was due on July 22 and reinspection. She failed to identify the right loan for the home and keep on losing email lose are w-2' and bank statements. On July 30, My wife and I went to the title company to sign a paper of the house that was wasted of gas and time driving from Sacramento, CA, because of unprofessional Tara McCafferty didn't transfer the funds into an escrow account title company can't record of Ownership Transfer with my wife and I didn't get the keys. I am shocked that the sellers didn't cancel our contract yet,.

  Response from the owner

  We are very sorry you had a bad experience with Tara. She and her processing team is no longer with our company.

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  lelo cronk
  1

  horrible experience and just have to tell everyone Jed was so quick to tell me and my mother he was able to process a loan for us. We gave him full disclosure of what my moms financial status was and what we were trying to accomplish. All his lies lies lies about his capabilities and his companies capabilities. Then when we entered into contract, the whole story changed. literally went the opposite direction. He admitted he made a boo boo but made no attempt to fix the situation. i talked to 5 other realtors and lenders who all had very negative things to say about jeds business practices. I had no idea but im glad we finally have a reputable company that is honest with their programs and lending practices. all i have to say is chose a different lender. PS jed, if youre going to hate on me, ill just give it right back with nothing but the facts. Youre a horrible liar

  Response from the owner

  I am so sorry you had a negative experience with Jed. We have many loan originators at our company that might have been a better fit for you and most likely the turn out could have been a better experience. I'm very glad you found another lender that was able to help you. I have been with American Pacific Mortgage for 6 years now and our Company is one of the Best out there. Sometimes it's the L/O that just doesn't work out for one reason or another and it's really not the Company as a whole. Again I'm truly sorry, I'm glad it worked out for you. Sincerely Patricia Wood Reverse Mortgage Specialist

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  Cindy Stephens
  5

  Best Company! Patricia Wood has so much knowledge with Reverse Mortgage Loans and Tara, Brian, Randy and Shane are Loan Officers who care about their client's needs....not just their commission. I highly recommend

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  Tina Mudd
  5

  I have done two loans with Jed at American Pacific and he is outstanding.