American Heritage Credit Union Maple Ave, Horsham

American Heritage Credit Union Reviews

• A

  Amanda Uscenski
  5

  Justine was wonderful! Very professional, polite & knowledgeable! She answered all my questions & was a real pleasure to work with! Great customer service!

  Response from the owner

  Hi Amanda, thank you so much for your feedback! We're honored that you trust American Heritage as your financial partner. We'll be sure to share this with our team at the Horsham branch. We look forward to serving you in the future! -H

• M

  Myke Ford
  5

  Excellent service!! Above & beyond friendly & welcoming staff My debit card was compromised so I had to stop by here & get another card Being that I Iive in Philly I usually go to the Hunting Park branch but I just may start driving out to this branch from now on

  Response from the owner

  Hi Myke, thank you so much for your feedback! We're honored that you trust American Heritage as your financial partner. We'll be sure to share this with our team at the Horsham branch. We look forward to serving you in the future! -H

• P

  Paul Connaghan
  5

  Excellent experience. Everybody in the branch was pleasant, kind and very knowledgeable. I very happy I switched my bank to American Hertiage.

  Response from the owner

  Hi Paul, thank you so much for your feedback! We're honored that you trust American Heritage as your financial partner. We'll be sure to share this with our team at the Horsham branch. We look forward to serving you in the future! -H

• D

  Daisy Mashburn
  1

  Good job not notifying patrons of your new hours👌🏻

  Response from the owner

  Hi, we apologize that we are not meeting your expectations. A member of our Management team would like to talk to you about your experience and see how we can make this right. Could you email us at [email protected] with your contact information? We will forward that over and someone will reach out to you. -H

• E

  Ellen Starker
  5

  The employees at this branch are warm, friendly, knowledgeable and always helpful.

  Response from the owner

  Hi Ellen, thank you so much for your feedback! We're honored that you trust American Heritage as your financial partner. We'll be sure to share this with our team at the Horsham branch. We look forward to serving you in the future! -H

• S

  Stan Komorowski
  5

  Very friendly staff especially the lady that helped me start another account.

  Response from the owner

  Hi Stan, thank you so much for your feedback! We're honored that you trust American Heritage as your financial partner. We'll be sure to share this with our team at the Horsham branch. We look forward to serving you in the future! -H

• J

  Jacob Boscola
  5

  When we first walked in everyone their was welcoming and friendly. The woman that helped be set up my account was super nice and friendly and she made it feel like we were family.

  Response from the owner

  Hi Jacob, thank you so much for your feedback! We're honored that you trust American Heritage as your financial partner. We'll be sure to share this with our team at the Jacob branch. We look forward to serving you in the future! -A

• R

  Rick Melcher
  4

  Everything was fine except that the office was so very cold - folks should be told that they will need a heavy sweater or jacket when applying for a new account.

  Response from the owner

  Hi Rick, thank you so much for your feedback! We're honored that you trust American Heritage as your financial partner. We'll be sure to share this with our team at the Horsham branch and look into the temperature in the office. We look forward to serving you in the future! -A

• K

  Kathleen Sharp
  1

  I just walked out of my branch because I couldn't deal directly with an in person teller. I will make my deposit at a different bank. The only good thing about Ameris that they have a coin counting machine. If you want that human touch, don't bank here! The 1 star is for the coin machine.

  Response from the owner

  Hi, We apologize that we are not meeting your expectations. A member of our Management team would like to talk to your about your experience and see how we can make this right. Could you email us at [email protected] with your contact information? We will forward that over and someone will reach out to you.

• C

  Corey Culbreath
  4

  Been banking with AMHFCU for several years now and I don’t have any complaints. The customer service has always been pleasant. I never have to wait long if I need assistance inside of the branch. Their rates on loans and lines of credit are competitive. I love the app and can easily manage funds & complete transfers between accounts with no fee! I gave 4 stars instead of 5 because I wish there were more locations but overall I am very happy banking with them.

  Response from the owner

  Thank you for your kind review, Corey! We're happy to hear that you've been enjoying your time as a member. We're constantly growing, so please stay tuned for more information in the future!