American Fork Pawn Shop W Main St, American Fork

American Fork Pawn Shop Reviews

• D

  David B
  1

  Stay away from this pawn shop! I had a bad feeling the minute I pulled into their drive way. The owner came out and told me I couldn't park in his drive way. At this time American Fork was jam packed. I had no where to park. I had to drive about 2 blocks away to park, and then carry all of my stuff to this pawn shop. I didn't mind and was willing to do it since I needed the cash. When I walked in I noticed only two employees on duty. A man and a woman too busy looking at stuff on the computer to even greet me, or help me in the pawn shop. When I finally walked up to the counter with my stuff I told them I wanted to show them my items. The man working there at the time just blankly stared at me thinking "Why is this guy talking to me?". I showed the guy the following items. A new pair of bose headphones, a marble chess set, and a Alto Saxophone with plenty of accessories (Selling for over $500 on ebay with accessories included). The man examined the items and went onto ebay to look up the value of the items. Now I went onto ebay before walking into the pawn shop to get an idea on what I should ask for, for the items. I wanted $60 for the new bose headphones (Valued around $130-150), I wanted $100 for the handmade marble chess set (Valued around $350-500), and I wanted $200 for the saxophone. The man tried to rip me off and was a terrible businessman. He offered me $50 for the saxophone despite seeing it sell for $500, he offered me $10 for the bose headphones, and offered me $15 for the marble chess set. When I questioned his offers he said "I don't think you understand how a pawn shop works". I told him I wouldn't be coming back just to be ripped off again, and left. The people working there have no idea how to run a business. I know how a pawn shop works. The entire idea is to level with the costumer. Don't lie to their faces and offer them a fair offer. A offer that would allow you to make a fair profit, and a fair offer that you would actually pay for the item. Don't trust these people, they are dishonest, they don't care about their customers, and they have no idea how to run a business.

• N

  Nichole Smith
  5

  Have had to pawn my gun there a couple of times, went through my 14 month old being in the hospital for pneumonia and missed my date to get my gun back, when I called they told me I could come in in a week and still get it back at a very generous price! Nice to have good people help you out close to home!!!

• C

  Clinton Kreitel
  5

  I’ve shipped a few guns there now, and will continue to do so in the future. They receive them for a great price and they are always fast to call in the background check so I’m in and out in no time. Seems like the kinda guy I’d go fishing with 😉

• Z

  Zach Smith
  1

  I went to 5 pawn shops looks for pipe benders and drill chargers and they by far are the most steep. They don’t bargain and will only go down about $5 on price. If you want anything you may as well buy it new. You’ll pay about 95% of the total price at AF Pawn Shop.

  Response from the owner

  Thanks for the review!

• C

  Christine Sotelo
  5

  I am not a customer, but I wanted to thank you for reporting to the police when you received my husband’s stolen Fezzari mountain bike. He worked very hard to have one nice thing for himself, (being a selfless family man,) and when it was stolen from our home he was devastated. We are grateful!

• b

  b B
  1

  If I could make a 0 star review I would. These crooks are terrible. I was one day late on paying on a pawn, and had made previous arrangements to come in a day late to pay on it. They pulled it day of when I spoke to them and told me I could buy it back. Don't go here if you need to pawn something they'll rip you off completely.

  Response from the owner

  I'm sorry you felt like you were treated unfairly. What's your name? I'll look into it and try to figure out what happened, but I'll need your real name in order to do that.

• E

  E Watts
  5

  Love AF Pawn!!! Awesome customer service and they've always been great to me :-) we sell a lot with them and they always give me the best price! Viri and Kevin are the best!!! Don't go anywhere else :-)

• J

  Jay Furca
  5

  Bëst employee's I have ever dealt with. It starts with the owner and his VALUES. Those traits are trained to and upheld by his employee's. This alone makes American Fork Pawn above and beyond all the rest!!

• T

  Taylor Kaelin
  1

  Has some good things. However the owner is the worst person I have felt with. You ask a question it’s as if he gets bugged you are asking a question. Don’t sell your r do a loan with him either!

  Response from the owner

  Sorry you got your feelings hurt. However, most Pawn Shop owners would get annoyed if you offered them half the asking price so you could resell the item yourself. Either way I hope have a great day!

• J

  Josh Christensen
  1

  Only giving this one star because I can't give it a 0... This is the worst pawn shop ever the employees are completely rude and ignorant.. Do not go here the guy behind the counter with a so called beard and lame haircut has the worst customer service skills. He is loosing the company money. Terrible terrible business..