American Financial Network, Inc. W Cypress Creek Rd, Fort Lauderdale

American Financial Network, Inc. Reviews

• K

  Kensia Augustin
  3

  My loan got denied and Chris didn't even bother informing me. The listing agent informed me...oh Chris said it's a NO. We texted back and forth getting the process started but when I am asking for my status at the end thinking I am almost done. He completely ignored my text like a piece of trash. The company could have sent a professional denied letter or Chris could have give me a call to respectfully give me the sad news.. The loan was denied because I needed to reduce some debt. I asked multiple times, what debt to reduce and what is the amount to reduce. No respond.. Example I could have paid $2000 down on my car note or pay it off. AFN, the team never responded or gave me A CHANCE AS A FIRST TIME HOME BUYER.

  Response from the owner

  Hi Kensia, I'm sorry you had that experience. We have many loan officers in the company. I hope you don't feel that way about our company as 1 person's way of doing business doesn't represent the way we all do business. Feel free to call me direct. I will look into this for you if you are still interested

• F

  Frannie Sheppard
  5

  My fiance and I are a First Time Home Buyer. Thanks to Susan she helped make the home buying process very simple for us. She stayed in constant communication all hours of the day and night. Anytime we had a question she answered them for us very quickly. She definitely made our experience a very pleasant one. We would definitely recommend her to our friends and family should they decide to buy a home in the future. Thank you soo much Susan for all of your great help. :-)

• A

  Alayna Hatfield
  5

  This was the 2nd time using American Financial Network. Last year (2020), when we bought our first house, and this year (2021) when we refinanced to take advantage of the low rates. Jay always looks out for our best interest and explains in great detail what the impact of each option would be so we know that we are always making an informed decision. We will no doubt be using them in the future for any other properties we buy & we highly recommend AFN to anyone who is looking for a trustworthy company.

• J

  Julie Morgan
  5

  I have used Susan Hooker on 2 seperate occasions!! She is very nice and very helpful explaining everything you need to know thoroughly. She was very informative and whenever I reached out to her she always got back to me in a very timely manner with whatever I needed! I would 100%recommend her to everyone! She is the best!

  Response from the owner

  Thank you!

• J

  Julie Valmorbida
  5

  Marc was an absolute pleasure to work with! He was on top of everything throughout the whole transaction. He communicated extremely well and made the process very easy for my buyers!

• H

  Heather Harris
  5

  I had the most positive home buying experience thanks to Susan Hooker. She was genuine, kind and professional. She walked us through the whole process and asured me that we would have a second chance at home ownership, we were worried because we suffered a great financial hardship yrs ago and lost our first home, she was there for us every step of the way and I highly recommended working with her. She treated us like family and I could not have asked for a better person to work with.

  Response from the owner

  Thanks for your great review. We really appreciate the support.

• L

  Luz Castillo
  5

  Teresa was amazing!!!! she helps us get our first mortgage and help us refinance. She is very knowledgeable and very helpful. She explained everything thoroughly. We are very grateful and will recommend to all our friends and family.

• i

  isabella north
  5

  This was the second mortgage we handled through Brian and I will keep coming back to him. He's very knowledgeable, patient and supportive. He manages the process efficiently and obsessively and won't let you fall off track. It's everything you want and nothing that you don't, I could not recommend him more highly.

• m

  maurice esibe
  5

  The best in the market, very knowledgeable staffs straight to the point, good guidance, good results and outstanding performance second to none. I recommend my friends, family and everyone to reconsider the refinancing decision and mark American Financial Network particularly Susan Hooker their first choice for an excellent result.

  Response from the owner

  Thank you!

• C

  Christina Pettit
  5

  Excellent Company to work with!!! Our experience was superb! Jay Robins is a wonderful person and makes everything easy!!! Great support too! I have used his services more than once and will return for the next refi.....

  Response from the owner

  Thanks for your great review. We really appreciate the support.