AllSouth Federal Credit Union S Lake Dr, Lexington

AllSouth Federal Credit Union Reviews

• J

  Joshua Grubbs
  5

  My debit card was stolen yesterday morning, along with the rest of my wallet. After some small issues, they made it super easy to replace my card.

  Response from the owner

  Joshua, we apologize for your experience and are also sorry to hear that your wallet was stolen. When situations like this occur, we can still verify you and help you obtain a new Debit Card. We will have a supervisor contact you so we can work to get this issue resolved.

• T

  Tarsia Watson Butler
  4

  No atm deposit during this time of covid -19 no sign up to say where one had drive through open at either. I really like the bank and the employees.

  Response from the owner

  Tarsia, thank you for your feedback. You can deposit checks anytime using Mobile Deposit available through Mobile Banking. Drive-thru services are also currently available during normal business hours. If you need to make a deposit after our locations are closed, you can also make cash and check deposits or loan payments using the night deposit available at any branch location with a drive-thru.

• A

  A Google User
  3

  I have been banking with allsouth for several years but it makes my blood boil when I can't get a check cashed and I'm a member, doesn't make sense to me.

  Response from the owner

  Zariyana, we apologize for your experience. Please contact us at 803-736-3110 or email [email protected] with more information about what occurred so we can address this issue.

• N

  Noah 1
  3

  Every time I go here there's a line out the door and only 2 tellers helping customers.The other teller always acts like she's on the phone or doing paperwork.Like....help get customers out the door.

• C

  Charlie Collins
  1

  STAY AWAY. THEY WILL STEAL YOUR MONEY. MAKE BOGUS OVERDRAFT FEES. TODAY WAS THE 4TH TIME. I'M DONE . THINKING ABOUT A LAWSUIT. SEEMS LIKE THE ONLY WAY THEY WILL LISTEN.

  Response from the owner

  Charlie, we apologize for your frustration. If you have questions regarding overdraft fees, please contact our Call Center at 803-736-3110 or by email at [email protected]. You can also find additional information regarding Overdraft Services here: https://www.allsouth.org/customer-service/overdraft-services.

• H

  Hunter Coleman
  1

  Sick and tired of needed a bank and then being closed..

  Response from the owner

  Hunter, we apologize for the inconvenience. We hope to have all of our locations open soon. Remember you can still check your balance, complete transfers, make loan payments, open accounts, apply for loans, and more 24/7 using Online and Mobile Banking.

• H

  HIRAM TEXIDOR
  1

  after years here i will be gone soon..poor service

  Response from the owner

  We apologize for your recent experience. We strive to provide good customer service to all of our members. We’d like the opportunity to correct it. Please email us at [email protected] or call our Call Center at 803-736-3110 so we can find a solution to this issue.