AERO Federal Credit Union E. Air Ln, Phoenix

AERO Federal Credit Union Reviews

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  Joseph P
  5

  Outstanding customer service and extremely competitive rates for a home equity loan. Best features include the use of Docusign to expedite the filling of loan papers. Total process from request to funding will be less than two weeks.

  Response from the owner

  Hi Joseph, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for visiting our E&S location. We look forward to serving you for many years to come!

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  james wiese
  5

  I never liked to go to the bank. But I find myself smiling and having a very nice experience at Aero . The people there are very helpful and are knowledgeable about my needs. I highly recommend Aero Federal Credit Union.

  Response from the owner

  Hi James, Thank you for the 5-star review. We are happy to standout and make your experiences great! We look forward to serving you for many years to come.

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  Michael Roach
  5

  Friendly, helpful service. No wait times for a teller. Website is user friendly but I prefer going to the Airlane branch cuz the staff is awesome.

  Response from the owner

  Michael, Thank you for leaving our team such a great review. We are always happy to see you and excited to hear when our members have a great experience in one of our branches.

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  Forrest Cowie
  5

  I am always confident that I can take care of my banking needs quickly when I visit this branch. Melissa is friendly and efficient.

  Response from the owner

  Hi Forrest, Thank you for the 5-star review! We are glad you've had such great experiences at our E&S location. We look forward to seeing you again soon.

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  Allan Perdomo
  5

  I definitely recommend Aero federal.!! I shopped around other banks and even my own credit union for a heloc loan and everyone quoted me 5.5% and higher. Aero federal came back with low 4’s and the transaction was easy and smooth thanks to LeAnn. In the future I’m always going to check with aero federal credit union first for any type of loan.

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  Omar Osorio
  5

  This is a branch we have onsite, always very helpful and friendly staff. Over the years they have done well to support me. Thank you!

  Response from the owner

  Hi Omar, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business! Please let us know what we can do for you in the future.

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  Gabby CDeVaca
  5

  My loan officer Jhoanna is very quick at what she does, I give her my information however I wasn’t approved at this time. What I liked about Viri and Jhoanna was that They advised me on how to improve my credit and told me to come back when I was ready. Great customer. Will definitely come back soon.

  Response from the owner

  Gabby Cdevaca, we are so happy to read such a great review about AERO Federal Credit Union!

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  oscar jimenez
  5

  at aero i always feel welcomed and always get the service and answers i need from the wonderful team. thx ladies

  Response from the owner

  Hi Oscar, Thank you for the 5-star review. We are happy you've had such great experiences at our E&S location. We are here for you anytime!

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  Dana Murillo
  5

  This was my first time buying a car and getting a loan and thanks to Johanna and Vidi it was such an easy experience! They were not only very helpful but very friendly as well. I will definitely be continuing business with Aero from here on out!!

  Response from the owner

  Hi Dana Murillo, thank you so much for your positive comments about AERO Federal Credit Union!

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  Jayson Casillas
  5

  Great customer service, first time getting a car loan and was highly satisfied with the help I was given. Amazing rates that other places couldn’t match. Have been recommending coworkers and friends since then. Great customer service, workers always greeting you with a smile.

  Response from the owner

  Jayson Casillas, we're glad you had such a wonderful experience with us!