Advia Credit Union N 32nd St, Richland

Advia Credit Union Reviews

• I

  Isabella Rose
  5

  This Credit Union is the best decision a person could make. Overall astounding atmosphere. They really care about the people they are doing business with. Every time I go in there I feel like they are family.

• S

  Stephen Johncock
  1

  Had a vehicle loan through Advia. We had to open an account with them to pay the truck payment. Once the truck was paid off we thought nothing of it. However they later started tacking on "inactive fees" on that account - that I never wanted in the 1st place. Guaranteed they will never get my business again.

  Response from the owner

  Thank you for your review, Stephen. We are sorry to hear about your experience. Please send us an email to [email protected] or give us a call at 844.238.4228 to discuss your member service. Thank you for your membership with Advia.

• R

  Rick Davenport
  1

  ATM is the dirtiest in Kalamazoo county. I have asked the staff to request that the company that handles the ATM clean the screen and the key pad to no avail. Buttons on the keyboard our covered in grim. You would think somebody would clean it once a week, but it looks like it hasn't been cleaned in years. Bring your own wet wipes.

  Response from the owner

  Hello Rick. We are sorry to hear about this. Please email us at [email protected] so we can look into this matter further for you. Thank you.

• A

  Alabaster Fantasia
  2

  meh. They're nice enough and get it done but that's about it. The people you interact with are just fine. As a credit union, their interest rates for your savings are a joke. I started putting a lot more money online (Ally Banking), and I make a lot more now. I'm debating closing out Advia and putting it all online at this point. If you're serious about getting any real interest for your savings, there are better options than Advia. They'll tell you here that they offer the best rates...trust me, I've reviewed a few other places, and that's a blatant lie. Advia's rates are mediocre at best.

  Response from the owner

  Hello Alabaster, we offer competitive rates for our savings products as well as our loan products. We would love to have a Member Service Specialist contact you to see what we are able to do for you! Please email us at [email protected]. Thank you.

• A

  Andrew Baird
  1

  People are rude and is supposed to be a co op credit union but they won't let you do any transactions if your not a advia member all I wanted was 50 1s and they told me they can't make change unless I was a advia member I will never do any business with them or anyone using them!!!

  Response from the owner

  Thank you for your review, Andrew. We are sorry to hear about your experience. Please send us an email to [email protected] or give us a call at 844.238.4228 to discuss your member service. Thank you.

• Z

  Zachary Frieben
  5

  The quickest Advia I've been too! Went through the drive-thru to make my car payment and it took like 2 minutes.

  Response from the owner

  Thank you for your 5-star review, Zachary. We appreciate your support! Thank you for your membership with Advia.

• N

  Natalie Hansen
  5

  Great service! The team is welcoming and friendly.

  Response from the owner

  Thank you for your comment! We appreciate your membership.