Advia Credit Union E Columbia Ave, Battle Creek

Advia Credit Union Reviews

• B

  Barry Jones
  1

  I just refinanced my car with Kellogg Community Credit union although I’ve been a member with Advia for a while,not sure how long.I was given a 3.99 interest rate when Advia,my primary bank offered me 7.9. I also asked Advia for a credit card which I’ve yet to be approved for,and my credit is over 700.Good employment history,income exceed 80k and I’ve been told no more than once.I’m not sure what’s going here,but if I have to seek other banking institutions when I need to do something other than make a deposit,I’m out! I do know that.So if it’s a struggle to get things done with Advia I suggest you call Kellogg Community Credit Union.Easy and fast approvals and professional courteous service.Thank you Kellogg I’m having both my accounts headed your way.

  Response from the owner

  Thank you for your review, Barry. We apologize about your experience. Please send us an email to [email protected] or give us a call at 844.238.4228 to discuss your member service. Thank you.

• T

  Terrin Courtney Boe
  1

  This location has just gone downhill. Only 1 person working the drive-thru and 1 person working up front with a line out the door. This location is always packed, needs to be adequately staffed to accommodate all their members.

  Response from the owner

  Thank you for your review, Terrin. We are sorry to hear about your experience. Please send us an email to [email protected] or give us a call at 844.238.4228 to discuss your member service. Thank you for your membership with Advia.

• M

  Marc H
  1

  Raised the number of monthly debit card transactions needed to get the highest interest rate from 6 to 20. It appears advia rewards those who spend rather than save. Very disappointing as I have been a member for 30 plus years and now retired.

  Response from the owner

  Thank you for your review, Marc. We are sorry to hear about your experience. Please send us an email to [email protected] or give us a call at 844.238.4228 to discuss your member service. Thank you for your membership with Advia.

• J

  Jessica Armour
  5

  The friendly and courteous staff at this bank helped me make informed decisions about my future and the future of my family. Each person who has helped me had answers to all of my questions and done so with a positive attitude. I could not ask for a better banking experience.

  Response from the owner

  Jessica, Thank you for the awesome review We appreciate you!

• s

  stacy krontz
  5

  I Applied for a loan with a Advia credit union and Jessica worked with me to find the best loan for me. The best customer service I have seen Thank you Stacy

  Response from the owner

  Thank you for your 5-star review, Stacy. We appreciate your support! Thank you for your membership with Advia.

• C

  Cynthia Youngs
  1

  Sat in drive threw for over 30 being 5th in line, very poor custimer service during this pandemic, no cars have moved in any lanes for 15 mins

  Response from the owner

  Thank you for your review, Cynthia. We are sorry to hear about your experience. Please send us an email to [email protected] or give us a call at 844.238.4228 to discuss your member service. Thank you for your membership with Advia.

• C

  Charles Landon
  1

  Trying to be healthy so I decided to walk to this location. The hours indicated are not labeled for the lobby...which closes at 5....if this information would have been made known i would have not stupidly walked an hour to make it in time.

  Response from the owner

  Hello Charles. You can always visit us at www.adviacu.org for hours and location information! Thank you!

• Z

  Zachary Frieben
  5

  Took my auto loan payment a lot faster than when I still did my payments through Horizon Bank

  Response from the owner

  Thank you for your 5-star review, Zachary. Thank you for your membership with Advia.

• C

  Casey Stacey
  1

  This is the closest Advia to my home. When I drive all the way across town to use their atm, 90% of the time it is out of service. This tends to be a bit of an inconvienence.

  Response from the owner

  Hello Casey. We are sorry to hear about your experience. Could you please email us at [email protected] so we can look into this matter further for you? Thank you.

• k

  k williams
  1

  This used to be a great place with awesome service, unfortunately it has been quite a while since I have received good service here.

  Response from the owner

  Thank you for the support, K! We are so happy to hear you have had such a great experience. Thank you for your valued membership.