Advantage One Credit Union King Rd, Riverview

Advantage One Credit Union Reviews

• B

  Bobby Newsome
  5

  I have been a member of this Credit Union for more that 20 years. Three years ago, I relocated to Texas. One would think you would just get rid of your accounts here. Nope. The customer service here keeps me here. Erika, Sarah, Morgan, Kourtney, Kayla and Destiny are just to name a few of the most wonderful people who have made me stay a member all of these years. I will proudly stay a member as well.

  Response from the owner

  We love hearing from our long-time members - Thank you for the great review!

• F

  Freddie yaikow
  5

  I used advantage one to purchase my new 2021 Bronco sport . Great loan department. Easy to work with & nice loan officers also . Thank you for helping on are new purchase.

  Response from the owner

  Thanks for the positive review, Freddie! We're grateful for your patronage.

• C

  Christian Grassa
  5

  Advantage One is as good as it gets. They treat you like family- they really do. I also can’t say enough great things about Jordan Bayles. I reached out with queries about a car loan, and she was beyond helpful with walking me through the process. She is the kind of employee that every company wants on their team. She made the entire loan application and distribution process so easy and convenient for me. If you want my advice, close all of your accounts at other financial institutions and bring your business to Advantage One- you will be glad that you did!

  Response from the owner

  Hi Christian, Thank you very much for such a great review! We work really hard to offer the best service to our members and are happy to hear it was reflected in your last experience with us. Choosing a financial institution to trust with your banking needs is important and we couldn't be more pleased that you chose us! We agree with you, Jordan is awesome and we are so happy to have her on our team! She has seen your review and is ecstatic she was able to provide such a positive experience for you. We hope you have you as a member for life! Team AOCU

• J

  John Murphy
  5

  I’ve been a member of Advantage One for more than six years and I have only good things to say about my experiences. My recent experience purchasing a used vehicle solidified my faith in the Advantage One team. The contact center representative helping me with the loan was Jordan. Jordan helped me secure the loan and answered all of my questions. I found a vehicle that I wanted to purchase and headed out to the dealership. The dealership selling me the vehicle was out of state and in a different time zone. This purchase should have been an easy transaction with the dealership, but it turned into a frustrating, complicated, mess. While at the dealership, I called Jordan to explain the situation and she dug in and took over. She was absolutely incredible. We ended up purchasing the vehicle and getting it home thanks to Jordan. Fast forward 2 months…we discovered that the out of state dealership did not file the title paperwork properly with the state of Michigan. I called Jordan to let her know and without hesitation she dove back in to help. Jordan to the rescue! Just 1 day later, all of the paperwork was cleared up and properly filed. Jordan went above and beyond to help us every step of the way. I felt that she truly was doing everything in our best interest. She has a “do what it takes” attitude. She was professional and kind and talked to me like a real person. I’m so very appreciative for all of Jordan’s help!

  Response from the owner

  Hi John! Thanks for taking the time to give us a review and share your experiences! We really appreciate hearing from our long-term members. We think we've got a pretty great crew, but it's always nice to hear it from our members!

• N

  Nia Bia
  5

  I just want to express my gratitude to Kayla Mantlow from the service center! She was more helpful than anyone else I spoke with and made sure to solve my issues while we were on the phone! If you even need assistance please ask for Kayla Mantlow! She’ll get it done!

  Response from the owner

  Thank you Nia for the shout out!

• K

  Kim Meyers
  5

  Jordan was an absolute pleasure to work with! She was very quick and knowledgeable and made the process so easy for our loan!

  Response from the owner

  Thanks, Kim, for the nice review of Jordan. We are pleased that she was able to give you excellent and expedient service, and agree that she is a pleasure to work with!

• m

  mike w
  5

  Opened a checking and savings account today with the help of Financial Solutions Partner Priscilla Coch. She was extremely helpful and knowledgeable! Process ran smoothly and effortlessly. Thank you again.

  Response from the owner

  Hi Mike, thank you for the great review and welcome to Advantage One! We are so happy Priscilla was able to assist you and make the experience a pleasant one!

• C

  Cheryl Jones
  5

  Our family has been with Advantage One for years - I honestly can say, we've never had an issue with anything - professional, courteous and honest people - this is the place for all you financial needs - my most recent item was a personal loan - Jordan went above and beyond to work with me on every level - when we went to sign for the loan she even sent a follow up e-mail to make sure everything went well

  Response from the owner

  Thank you for the awesome review, Cheryl. We appreciate your family allowing us to be your financial institute of choice for all these years and hope to continue the relationship far into the future. It is always great to hear when one of our team members provides exceptional service so thanks for sharing. We will make sure to let her know how pleased you were. Have a great weekend!

• M

  Mark Clark
  5

  Matt was awesome, he really helped with the purchase of my vehicle with a private seller

  Response from the owner

  Hi Mark! It's great to hear Matt was able to provide exceptional member service and help you with your vehicle purchase. We hope to be your lender of choice in the future and that you are a member for life!

• R

  Ross Read
  5

  I have been working with Adv One for years their always knowledgable and helpful never anything to follow up on their well trained for sure!!

  Response from the owner

  Thank you very much for such a great review! We work really hard to offer the best service to our members. We're happy to hear it has been reflected in your experience with us.