Advance Financial Lebanon Pike, Hermitage

Advance Financial Reviews

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  nichole pitts
  1

  Filled out an application. Was texted by Chrystal around 3pm asking if I had availability for an interview that day. Gave her my availability, she never called.

  Response from the owner

  Ms. Pitts. So sorry you had this experience. Is this application for employment or a loan. We don't text about loans, so I'm not sure how to help you. If you would like to talk about this further, please send your full name, a phone number and a good time to call to [email protected] and we'll get back to you ASAP. Thanks for the feedback.

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  ROGER MAYBERRY JR.
  5

  The manager did a terrific job By making sure I completely understand how everything works and how to pay it off quickly. I really needed it but hate I hate that I had to do it

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  AJ Jones
  5

  Chris was great! Very patient and professional as he assisted me with my transaction. I love his positive attitude as well. Will definitely be working with him in the future.

  Response from the owner

  Thanks for the review! We love to hear from our friends!

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  Tor Beaird
  5

  Advance financial is a great and friendly place to work with. They are very observant and just genuine people. The sales rep Chris was funny and very energetic. Def a nice person and easy to talk too.

  Response from the owner

  It’s easy to have a good attitude when you love what you do. Thank you for being a customer.

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  Janice Tomblin
  5

  I came in to open a loan today. I was working with Mahad. He was so patient with us. Another man named Michael was there who was also helping us. It took us a while to get everything I needed and they were so helpful helping me change my phone number on my bank account. I will make sure to come back!

  Response from the owner

  Thanks for the review! We love to hear from our friends!

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  Jeremy Fiechter
  5

  In and out In less then 10 mins... Had a great experience at the hermitage branch today. And guess what there was no wait time all the workers was smiling helping all the other people definitely be back to visit that location. Thanks again Brittany and also Taylor for outstanding customer service!

  Response from the owner

  Thanks for the review! We love to hear from our customers.

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  Jaimee Ruth
  5

  Extremely polite and very knowledgeable staff. Brittany was awesome. I knew I could trust in her experience and abilities. She made me feel like she is truly my friend and not a business transaction.

  Response from the owner

  Thanks for the review! We love to hear from our customers.

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  Monroe Moten
  5

  Walked in with somewhat of a bad mood for personal reasons and was just getting a money order but walked out with a smile and feeling much better. Chris Maloney was such a helpful and delightful rep of your company.

  Response from the owner

  Thank you for sharing your experience with Advance Financial, Monroe. It’s always our pleasure to help. We will definitely let Chris's manager know how great he's doing.

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  Martina Daoud
  5

  The best experience ever!! Mahad at the Hermitage store went above and beyond to help us to complete our transactions effectively. Definitely for that professionalism my husband and I will come back to this place. Thank you Mahad, thank you advance financial!!

  Response from the owner

  Thanks for the review! We love to hear from our customers.

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  Thor Odinson
  5

  I called the store and spoke with Rachel. She was professional and very nice, someone I enjoyed doing business with. She definitely won over a new customer!

  Response from the owner

  Thank you so much for your review. We love hearing from our customers.