ACE Cash Express W 10th St, Greeley

ACE Cash Express Reviews

• k

  kenneth norman stover
  5

  Norma was very helpful and patient while assisting me with my transaction. We kept running into issues with my bank and she took the time to ensure that we figured out the issue. She was courteous and professional and I will definitely be doing business with her again.

  Response from the owner

  What great feedback! At ACE, we are proud of the dependable, quality service that we provide. It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a loyal consumer, kenneth.

• J

  Jason Kasper
  5

  I thought that my partner & I had written this review previously, but apparently we forgot to publish it like potatoes. Anyway, just wanted to say that the customer service here was extremely fantastic, helpful, and informative, especially from Chris. It was just what we needed too, after enduring a very long & hard grueling day. My partner & I will definitely be using this place again.

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 2601 W 10th St! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

• C

  Casandra Sanchez
  5

  I went in today absolutely hopeless. I was getting turned away from everywhere else and the lovely lady behind the counter was my saving grace. She was so patient and helped me out so fast. She helped me out with a loan and I was in and out in less than 10 minutes. I will absolutely be recommending them.

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 2601 W 10th St! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

• J

  J MARGH
  5

  Staff is always friendly and patient, even when they are busy. Services offered fit my needs well. I do wish that I had the option to pay off over a longer period of time so my payments are a bit less.

  Response from the owner

  Hi J, thanks for making our day with this awesome review! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! Please visit us at 2601 W 10th St again soon – we’re here to help!

• S

  Shelly Martinez
  5

  Was in on Saturday 7/2 for money order, cashier was very busy but very pleasant! Will definitely be back!

  Response from the owner

  Thank you for sharing about your money order experience at our ACE Cash Express store in Greeley. We strive to provide outstanding service every day!

• N

  Nezzie Almeida
  5

  Norma was very kind and understanding with the situation I was in and made it super easy and trusting to cash a check, thank you Norma for all your help!

  Response from the owner

  We’re glad that we could help you ACE the day with your check cashing, Nezzie! Thank you for being our consumer and for telling us about your positive experience at our store in Greeley. We look forward to your next visit - and don’t forget we offer bill pay and money transfer services, too.

• M

  Melissa Moralez
  5

  Have had very good experience there with the 2 wonderful lady's that work there very nice and helpfull!

  Response from the owner

  We can’t thank you enough for being an ACE Cash Express consumer. On behalf of the team at 2601 W 10th St, it’s our pleasure to serve you!

• L

  Lisa Engel
  1

  Worst place ever to get a payday loan. My first two payments on my payday loan was early then the third one I am going to pay the balance because they call you every day and literally every day and I have answered their calls and have communicated what is going on and when I will be in and I'm always in when I say they still call like my reply on when I will be there is going to change from when I talked to them Monday,Tuesday,Wednesday etc. I recommend going anywhere but here. It was a mistake going here and I will take my business elsewhere. The don't communicate with each other. They say " We will put in our notes," then when they call AGAIN they say "We don't have that in our notes. I clearly stated when I would be in to pay and had the nerve to say" You said you would be here yesterday. No I sure didn't. I don't have a memory problem and I pay my bills. NEVER EVER AGAIN. AN ANNOYED CUSTOMER

  Response from the owner

  Hi Lisa, thank you for bringing this to our attention. Could you please email us at [email protected] with your name, the store you visited, and more information? The Regional Vice President over this location would like to speak with you directly and learn more about the situation you’ve described.

• K

  Kim Griebe
  5

  I have been a customer for quite some time at this location. The ladies here are nothing but polite and professional. I highly recommend them to my friends. Love doing business with these ladies.

  Response from the owner

  We can’t thank you enough for being an ACE Cash Express consumer. On behalf of the team at 2601 W 10th St, it’s our pleasure to serve you!

• J

  Justine Martinez
  5

  I have been there several times to cash my check , make money orders and even had a loan. The two ladies working ( Norma and Chris) have ALWAYS been very helpful and have great customer service skills.

  Response from the owner

  Hi Justine, thanks for making our day with this awesome review about your check cashing experience! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! Please visit us at 2601 W 10th St again soon – we’re here to help!